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Claim Your Free PageHansen Heating & Cooling, LLC operates as a licensed HVAC contractor serving Sterling Heights, Michigan and surrounding communities in Macomb County. Founded in Sterling Heights, the company has accumulated a modest online presence with 7 customer reviews averaging 2.7 stars, a rating that reflects significant consumer dissatisfaction according to current public feedback. The business maintains a phone line at (586) 441-4328 for service inquiries.
With no public website or documented service certifications, Hansen Heating & Cooling presents limited verifiable credentials for prospective customers seeking transparency. The absence of online portfolio, manufacturer partnerships, or detailed service listings makes independent verification of technical capabilities difficult. Local homeowners must rely heavily on direct telephone contact to determine service offerings and availability.
Customer review patterns reveal starkly contrasting experiences. Two reviewers awarded 5 stars, with Jennifer Isaacson stating the company has completed multiple jobs for her without elaboration. Four reviewers awarded 1 star, citing critical failures including missed appointments, unreturned calls, and complete project abandonment after work began. A third 1-star reviewer, Janette Lundy, reported persistent voicemail issues with a full mailbox.
29% of reviewers (2 of 7) recommend this contractor, citing successful jobs completed. 71% of reviewers (4 of 7) report significant service failures: missed appointments, unreturned calls, ghosting after project start, and unresponsive voicemail. No consistent themes emerge from positive reviews beyond general satisfaction.
Installation of residential heating systems including furnaces and heating pumps for Sterling Heights homes.
AC unit and cooling system installation services for Michigan summers.
Diagnostic and repair services for malfunctioning heating equipment.
Air conditioning repair addressing cooling system failures and performance issues.
Preventive maintenance services to extend HVAC system lifespan and efficiency.
Assessment and installation of air filtration and purification equipment.