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Claim This BusinessR&R Heating and Cooling has earned a 4.7-star rating across 30 verified reviews in Sterling Heights, Michigan, establishing a reliable presence in the northern Detroit suburbs. The company handles residential heating and cooling systems with a straightforward service model that includes new installations, replacements, and emergency repairs. Homeowners throughout Sterling Heights and the broader Macomb County area have called on this contractor when facing sudden furnace failures or AC breakdowns.
What distinguishes this contractor is the direct involvement of owner Rob, who personally steps in when customers face urgent situations. The company maintains a service agreement program designed to keep systems running efficiently year-round, and offers financing options for customers considering a new system purchase. A 5% discount is extended to seniors, military personnel, veterans, and first responders as a structured loyalty program.
Customer reviews repeatedly highlight specific technicians and the scenarios they handled. Dawn Paret described Rob arriving at her home, diagnosing a failed furnace control board, driving to purchase a replacement part minutes before closing, and completing the repair despite freezing outdoor temperatures. Sandra Oliver noted the team arrived on time, completed a full AC and furnace installation, and performed thorough cleanup afterward. Joe Lijoi mentioned working with Rob on both a major renovation project and an emergency home call.
Seven of eight reviewers awarded five stars, with customers specifically praising Rob's personal involvement and same-day emergency response. The single one-star review cited a failure to receive a callback with a cost estimate, contrasting with positive reviews that describe proactive communication and problem-solving.
New furnace installation, system replacements, and emergency repair services for heating systems.
Air conditioning new installations, tune-ups, and cooling system repairs.
Regular system maintenance and HVAC tune-ups designed to maintain year-round efficiency.
Annual service agreements that include scheduled maintenance to keep systems running efficiently.
Specialists focused on improving home air quality through dedicated IAQ products and installations.
Commercial heating and cooling system services for business properties.
Custom sheet metal fabrication services for ductwork and system components.
Professional air duct sealing to improve system efficiency and reduce energy loss.