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About R&R Heating and Cooling
R&R Heating and Cooling serves Sterling Heights, Michigan with a 4.7-star average across 30 customer reviews. The company handles residential heating and cooling systems, offering repair services, new installations, and indoor air quality solutions. Their service menu includes preventive maintenance programs, extended warranties, and commercial HVAC work.
This contractor differentiates itself through in-house sheet metal fabrication, an unusual capability among residential HVAC providers. They advertise financing options for new equipment purchases and offer a 5% discount to seniors, military personnel, veterans, and first responders. Their service agreements emphasize regular system checkups to maintain efficiency and reduce utility costs.
Reviewers recount specific scenarios that illustrate the company's service approach. One customer described Rob arriving at their home during sub-zero temperatures, diagnosing a non-working furnace control board, driving to purchase a replacement part minutes before the store closed, and returning to complete the repair that evening. Another reviewer mentioned working with Rob on renovation projects, describing the team as professional and detail-oriented.
What Customers Say
Five reviewers specifically mention Rob by name, describing him as professional, knowledgeable, and committed to resolving problems even during inconvenient hours. The single 1-star review cites a breakdown in communication regarding a follow-up callback, while positive reviews consistently highlight diagnostic skill and willingness to help in emergencies.
Services
Heating Repair & Installation
Furnace diagnostics, repair, and new equipment installation for residential properties.
Cooling Services
AC repair, maintenance, and replacement for central air conditioning systems.
Indoor Air Quality
Assessment and solutions for improving home air quality through specialized equipment.
Preventive Maintenance
Regular tune-ups and inspections to keep HVAC systems running efficiently year-round.
Service Agreements
Ongoing maintenance contracts that include scheduled inspections and priority scheduling.
Commercial HVAC
Heating and cooling services for commercial buildings and business properties.
Sheet Metal Fabrication
In-house custom sheet metal work for ductwork and HVAC installations.
Financing Options
Payment plans available for customers purchasing new HVAC equipment.