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Claim This BusinessSimpson's Heating and Cooling has earned a perfect 5-star rating across 51 client reviews in Sterling Heights, Michigan. Founded locally, the family-operated business provides furnace, air conditioning, water heater, and full HVAC system services to homeowners across the northern Detroit suburbs. Technicians hold state licensing and bring years of field experience to every service call, from routine seasonal maintenance to complete system replacements. The company serves Sterling Heights and surrounding Macomb County communities, answering calls at (586) 739-0336.
What separates Simpson's from neighboring contractors comes down to response speed and respect for the client's home. Multiple reviewers describe technicians arriving within an hour of the initial call, a contrast to competitors scheduling appointments a week out. The team takes deliberate care to protect flooring, uses lay-down mats, and leaves workspaces clean after all furnace and AC work. Pricing consistently earns praise as fair with no hidden fees, and every job includes step-by-step explanations so homeowners understand exactly what their system needs.
The James Pettit family experienced this commitment firsthand during a frigid January spell when their furnace failed on a 5-degree high. Calling at 11:30 a.m., they had a new furnace installed by 3 p.m. the same day. Jacob Walter received same-hour service when competitors quoted week-long waits, with technician Eric diagnosing the issue and completing the visit in 20 minutes. Andrew B. noted Eric returned the same day for AC repair and provided a transparent quote for a full system upgrade. Each review highlights the team's courteous approach and clear communication.
51 reviews yield a 5.0 average rating with every reviewer awarding full stars. Five customers specifically name technician Eric, praising his rapid arrival and diagnostic skill. Emergency same-day service appears in at least four reviews, contrasting with competitors unable to schedule before the following week.
Emergency furnace repair, same-day replacement, and new furnace installation with clean work and fair pricing.
Air conditioning diagnostics, same-day repair, and seasonal maintenance to keep systems running efficiently.
New water heater installation with professional service, thorough explanations, and workspace cleanup.
Complete HVAC system replacement with upfront quotes, no hidden fees, and post-installation maintenance guidance.
Quick issue identification with transparent explanations of problems and recommended solutions.
Rapid response for after-hours and urgent calls, with many reviewers receiving same-day service.