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Claim This BusinessTankless Pros, LLC operates as a specialty contractor focused exclusively on tankless water heater and boiler systems, serving homeowners across Sterling Heights and the broader Macomb County region. Founded by industry veterans, the company has cultivated a reputation over 107 verified reviews with an exceptional 4.9-star rating, reflecting consistent excellence in both installations and service calls. Their team holds Rinnai certification and maintains active credentials in Michigan mechanical and plumbing trades, enabling them to handle projects from initial consultation through city inspection sign-off.
What distinguishes Tankless Pros from general plumbing contractors is their narrow focus: every vehicle in their fleet and every technician on their payroll specializes in tankless technology. This specialization becomes visible in complex scenarios like installations in homes lacking existing gas infrastructure or properties with challenging crawl space access, situations that give pause to less experienced installers. The company has invested in diagnostic tools and venting solutions specifically designed for Rinnai combi boilers, and their quoting system provides homeowners with detailed installation plans before work begins, eliminating the ambiguity that often accompanies major equipment upgrades.
Customer narratives from recent reviews illuminate the hands-on nature of their work. Ted Ledbetter of Sterling Heights described a installation requiring new gas line and venting in a crawl space home, noting that his installers never complained about difficult access and that all mechanical, plumbing, and electrical inspections passed on first review. Dennis Dershem, also from the area, mentioned the crew worked late to complete additional plumbing tasks and even reconfigured his dryer vent for improved performance. Randy S noted that Jacob and his team upgraded his historic Detroit residence with a Rinnai tankless system and left the basement cleaner than they found it.
Every reviewer awarded 5 stars, with customers consistently mentioning specific technicians including Jacob, Cara, and Cody. Installation quality and passing city inspections on first review appear across multiple reviews, while one customer specifically noted late-hour work and responsiveness to additional requests. No negative reviews were found in the provided sample.
Full system installation including gas line, venting, and city mechanical, plumbing, and electrical inspections.
Combination boiler systems providing both domestic hot water and home heating from a single unit.
Diagnostic services and repair for existing Rinnai tankless units in the service area.
New gas line infrastructure for properties lacking adequate supply for tankless equipment.
Specialized venting solutions for tankless and combi boiler installations in challenging configurations.
Supplementary plumbing work including dryer vent reconfiguration and related modifications.