Central Star Heating and Cooling LLC

Central Star Heating and Cooling LLC serves Troy and surrounding Oakland, Wayne, and Macomb counties with a 4.8-star average across 30 customer reviews. The company operates 24/7 for both residential and commercial clients, handling furnaces, air conditioners, ductless split systems, and commercial refrigeration equipment including roof-top units and walk-in coolers. Technicians arrive in fully stocked trucks capable of performing most repairs on-site, eliminating the need for follow-up visits. Service areas extend to Royal Oak, Sterling Heights, Birmingham, Warren, Farmington Hills, Southfield, and nearby communities.

What distinguishes this contractor is the combination of rapid emergency response and transparent diagnostic practices. The company maintains a $70 flat-rate diagnostic fee and provides free estimates for system replacements. Their service menu includes less-common offerings such as humidifier installation, tankless water heater replacement, and furnace safety inspections. All work is performed by licensed technicians with no subcontracting, ensuring consistent service quality from initial call through completion.

Reviewers consistently highlight the company's responsiveness and honesty. Siena described receiving same-night service within 20 minutes of her late-night call, with the technician explaining the furnace problem before repairing it. Vignesh named technician Arthur, who arrived within two hours on a Saturday morning, stayed through the power utility coordination, and left only after confirming the AC condenser fan was functioning properly. Another reviewer appreciated that a technician identified her 15-year-old furnace's aging components without pressuring her into immediate repairs.