Residences of Troy Apartments

Residences of Troy Apartments provides market-rate housing in Troy, Michigan, a suburban community in Oakland County approximately 15 miles north of Detroit. The property operates under new management and maintains standard weekday office hours from 9 AM to 6 PM, closed on weekends. With 192 reviews contributing to a 3.6-star rating, the apartment community offers studio, one-bedroom, and two-bedroom floor plans. Prospective residents researching Troy apartment options will find this property located in a residential neighborhood with access to local shopping and dining along Coolidge Highway.

The website promotes standard apartment amenities including in-unit washer and dryer connections, a fitness center, and package management services. The property lists available units online with an applicant portal for those interested in scheduling tours. Office staff process maintenance requests during business hours, though reviewers note response times have varied depending on the nature and urgency of the request.

Multiple reviewers share specific experiences with maintenance and management interactions. One tenant describes ongoing issues with water temperature and plumbing since Thanksgiving, noting multiple attempts to reach management via phone and email without resolution. Another reviewer mentions a maintenance visit where a heating control knob was removed and not replaced, leaving the tenant unable to adjust their heat settings. A third reviewer recounts arriving for a scheduled 9 AM appointment to find the office locked, with staff eventually unlocking 15 minutes late. These accounts represent recurring themes in negative feedback, while positive reviews occasionally mention specific staff members by name in contexts ranging from package handling to general interactions.