Serene Comfort Heating, Cooling and Refrigeration

Serene Comfort Heating, Cooling & Refrigeration has earned a 4.6-star average across 170 reviews while serving Troy, Bloomfield Hills, Warren, Southfield, and Sterling Heights from a hub in Oakland County. The contractor operates around the clock, every day of the year, handling furnace replacements, air conditioning installations, commercial refrigeration, and ductwork for both homeowners and business owners across southeast Michigan. The breadth of their service area spans Wayne, Macomb, and Oakland Counties, making them a practical option for property managers overseeing multiple locations.

The contractor carries equipment from major manufacturers including Carrier, Lennox, Trane, American Standard, Goodman, and Rheem, giving customers flexibility when replacement time arrives. Their website outlines a step-by-step troubleshooting checklist designed to help homeowners identify simple problems before calling for service, a practice that reflects confidence in transparency. A distinguishing niche involves commercial refrigeration: walk-in coolers, walk-in freezers, reach-in coolers, reach-in freezers, and restaurant equipment receive dedicated service calls that differ technically from residential HVAC work.

One homeowner described a full diagnosis experience: after a technician arrived following a prepaid diagnostic fee, the invoice reflected both cleaning and refrigerant charges totaling thousands, yet cooling performance remained below expectation. A second contractor ultimately resolved the issue by properly cleaning the compressor, adjusting refrigerant levels, and confirming no system leak existed. The incident underscores the value of asking clear questions before authorizing refrigerant additions.