Young Supply Company - Troy

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About Young Supply Company - Troy
Young Supply Company operates as a heating equipment supplier in Troy, Michigan, holding a 4.0-star rating from 14 customer reviews. Founded in Detroit in 1935, the company has grown to become Michigan and Northern Ohio's premier refrigeration, heating, cooling, ventilation, and food service equipment wholesaler. HARDI's 2023 Sales Rankings lists Young Supply as the #2 Refrigeration Distributor nationwide and among the Top 30 HVAC Distributors nationwide. The Troy branch maintains standard business hours Monday through Friday from 7 AM to 5 PM, with after-hours emergency service available for urgent contractor needs.
What distinguishes Young Supply from other area suppliers is their comprehensive scale and specialty focus. With 19 branch locations across Michigan and Northern Ohio, six contractor training centers, and a massive 200,000 square foot central warehouse distribution center, they offer inventory depth that few competitors can match. Their five main divisions cover Refrigeration, Commercial HVAC, Residential HVAC, Food Service Equipment, and Hydronics, allowing contractors to source multiple equipment categories from a single distributor. The company operates a 24/7 eStore at SHOP.YOUNGSUPPLY.COM where contractors can check inventory, view pricing, and place orders online.
Customer reviews highlight specific team members who consistently deliver exceptional service. One reviewer describes Randy as the best worker there, noting he helps Tan's HVAC and always has parts ready the moment customers walk in. Another long-time customer has been shopping at this location since age 18, praising Bob, Carol, Randy, and Mark for running the most well-stocked refrigeration supply house in metro Detroit. However, not all experiences are positive; one customer reported a 17-day delay receiving a warranty motor and described interactions with Randy the manager as rude and unhelpful.
What Customers Say
Of 14 reviews, 8 are 5-star ratings praising specific staff members including Randy, Bob, Carol, and Mark for reliability and well-stocked inventory. Two 1-star reviews cite poor customer service and order fulfillment issues, with one customer reporting a 17-day delay on a warranty motor and another claiming refusal to sell refrigerant to certain customers.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
Refrigeration Equipment & Parts
Wholesale refrigeration components and systems for commercial and residential applications.
Commercial HVAC Systems
Heating, cooling, and ventilation equipment for commercial buildings from major manufacturers.
Residential HVAC Equipment
Air conditioners, furnaces, and heat pumps for single-family homes and multi-family dwellings.
Food Service Equipment
Commercial kitchen equipment and parts for restaurants, cafeterias, and food service operations.
Hydronics Systems
Water-based heating systems including boilers, pumps, and related components.
Online Ordering (eStore)
24/7 online platform for checking inventory, viewing pricing, and placing orders.
Contractor Training Centers
Six training facilities offering professional development and certification programs for contractors.