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Claim This BusinessMike's Heating & Cooling has served the Utica area since establishing operations in the community. The company holds current licensing through the state of Michigan and maintains an A+ rating with the Better Business Bureau, reflecting consistent service standards across residential and light commercial projects. With 310 verified customer reviews generating a 4.6-star average, the contractor has built a client base spanning Utica, Shelby Township, and neighboring Clinton Riverbend communities. Family-operated since founding, the business emphasizes owner oversight on service calls and transparent diagnostic processes before recommending repairs. Service technicians undergo background-check verification and receive ongoing manufacturer certification updates annually.
The company operates as a full-service heating and cooling contractor without exclusive brand partnerships or specialized niche certifications documented in public records. Service offerings span residential furnaces, air conditioning units, heat pumps, and indoor air quality equipment. Standard service agreements include diagnostic fees applied toward repair costs, with workmanship warranty coverage varying by equipment age and scope. The shop maintains standard business hours Monday through Friday, with emergency after-hours availability communicated directly to existing service agreement clients.
Customer reviews reference specific technicians and scenarios worth noting. Paul earned recognition for efficiently diagnosing a furnace issue and explaining findings to a mother-daughter pair in understandable terms, the kind of patient communication that generates repeat calls. Conner appears as a consistently praised technician among regular clients, described as reliable for furnace needs. One negative review cites a disagreement over expansion tank sourcing for a Navien Combi Boiler system, with the technician preferring in-house parts sourcing over customer-provided alternatives, a communication gap rather than a capability issue. Reviewers who rate five stars consistently cite professional demeanor, arrival preparedness, and clear explanations as distinguishing traits.
Three reviews analyzed show a 2:1 split favoring positive sentiment. Five-star reviewers praise specific technicians, Paul's diagnostic clarity and Conner's reliability, while the single-star review cites communication style rather than technical competence. The 4.6 average across 310 reviews suggests positive consistency, with negative feedback centered on customer disputes about parts sourcing rather than repair quality.
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| ThursdayToday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Diagnostic assessment, ignition component replacement, heat exchanger inspection, and annual tune-up services for aging systems.
Refrigerant recharge, compressor evaluation, ductwork inspection, and cooling efficiency optimization for residential AC units.
New heat pump system sizing, professional installation, and configuration for Michigan climate efficiency.
Filter upgrades, UV air purification add-ons, and whole-home humidity management system recommendations.
Full HVAC system installation for new construction projects and existing home upgrades requiring equipment swaps.
After-hours urgent calls for system failures affecting safety or causing property damage in occupied homes.