Westlake Heating & Air Service

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About Westlake Heating & Air Service
Westlake Heating & Air Service operates as an HVAC contractor in the Village of Clarkston, Michigan, holding a 4.3-star rating across 6 customer reviews. The company serves Clarkston and surrounding Oakland County communities, providing heating and air conditioning repair, installation, and maintenance services. Reviewers consistently note the technicians take time to explain procedures and provide cost breakdowns before beginning work, with multiple customers describing fees as reasonable compared to other area contractors.
Customers repeatedly highlight the company's commitment to transparent communication and thorough service. One reviewer described a technician who not only addressed the HVAC issue but also inspected the water heater and provided safety recommendations. Another noted the team worked extended hours to ensure a family had functioning air conditioning during warm weather. The reviews emphasize that technicians arrive on time, work efficiently, and treat homeowner properties with care.
Reviewer Jackie Brown specifically named Ken as the crew leader who coordinated same-day air conditioning installation during a heat wave, with team members willing to stay late to complete the work. Another customer, Diane Flores, praised technician James for walking through each step of the repair process and explaining available upgrades. These detailed explanations appear as a pattern across multiple five-star reviews, with customers noting they felt informed throughout the service visit.
What Customers Say
5 of 6 reviews award 5 stars, with customers specifically praising transparent cost explanations and technician punctuality. The single 1-star review cites a no-show and higher quoted fees compared to competitors.
Services
AC Repair & Maintenance
Diagnostic services and tune-ups for air conditioning systems, with technicians explaining each repair step.
Furnace Installation & Repair
Heating system installation and repair, including new furnace setups completed within customer timelines.
System Upgrades Consultation
Technicians review available equipment upgrades and explain options during service visits.
Preventive Maintenance
Scheduled maintenance checks including inspection of related home systems beyond primary HVAC equipment.
Emergency Service Calls
Same-day response available for heating and cooling emergencies, with crews working extended hours when needed.