Done Heating & Cooling, LLC

Done Heating & Cooling, LLC serves Warren, Michigan with round-the-clock availability, earning a 4.8-star rating across 99 customer reviews. The contractor operates 24 hours daily, every day of the week, providing emergency heating and cooling services to residential and commercial customers throughout the Detroit metropolitan area. This sustained availability reflects a commitment to responding when systems fail, regardless of the hour.

What distinguishes this contractor from competitors emerges in how reviewers describe their diagnostic approach and pricing transparency. Multiple customers specifically mention receiving detailed explanations of their system issues, with one reviewer noting the technician "showed me everything I needed to know as a first time home owner." The $150 service call fee appears consistently mentioned, with final repair costs described as "fairly priced" and accompanied by a one-year warranty on parts and labor. Reviewers contrast this experience with other contractors who they felt price-gouged or treated customers indifferently.

Customer scenarios reveal the practical value of their service model. One reviewer called at 8:30 AM experiencing cooling issues with a non-running external A/C unit, and by 5 PM the same day had a fully functional system after technicians identified a faulty thermostat and unresponsive condenser pump. Another reviewer specifically noted receiving expert advice on furnace types at no charge, allowing comparison of efficiency ratings before making a purchasing decision. The technicians Frank and his son, also named Andrew, received particular praise for their communication and willingness to educate customers during service calls.