1st Heating and Cooling

1st Heating and Cooling maintains a 4.9-star rating across 1,162 customer reviews in Waterford Township, Michigan. This locally-rooted contractor serves the broader Oakland County region, including Bloomfield Hills and Pontiac, where homeowners trust the team with heating and air conditioning repairs, installations, and maintenance. The company operates around the clock, every day of the week, ensuring residents have access to emergency HVAC service when Michigan's extreme temperatures demand immediate attention.

What distinguishes this contractor from neighboring HVAC providers is their dual focus on personalized solutions and technical versatility. They install and service equipment from recognized brands including Daikin ductless systems, Amana, and Aprilaire air quality products. Unlike many contractors who default to a single approach, their team presents multiple options tailored to each home's specific requirements, whether that means a temporary repair or a complete system replacement. They also maintain a first-year complimentary maintenance plan with purchase and offer financing to ease larger investments.

Reviewers consistently highlight specific team members who delivered exceptional service. When Isaiah Switzer's century home in Pontiac developed electrical complications four years after his AC installation, technicians returned to redo the work and resolve the hazard at no additional charge. Brian Buckmaster praised Ryan for spending considerable time on his estimate, while Joe, Owan, and Cory completed his furnace and AC replacement in a single day, even preserving his recently installed chimney cap when other contractors said it would need modification.