Carter's Plumbing, Heating & Cooling of White Lake

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About Carter's Plumbing, Heating & Cooling of White Lake
Carter's Plumbing, Heating & Cooling of White Lake serves the White Lake community with round-the-clock availability, holding a 4.8-star rating across 2,333 reviews. The contractor operates 24 hours daily, every day of the week, providing plumbing services alongside heating and cooling solutions. Customers in the White Lake area can reach the team at (248) 617-1412.
What distinguishes this contractor from others is their transparent approach to service. Reviewers consistently note that technicians take before and after photographs of completed work, providing visual documentation of repairs. Perhaps more notably, multiple customers emphasize that they never feel pressured into unnecessary upsells. One reviewer specifically stated that when there is an issue, the team explains it, and when there is not an issue, they communicate that as well, refusing to convince homeowners that something needs fixing when it does not.
Customers frequently mention specific technicians by name for exceptional service. Josh F. addressed a continuously running and overflowing toilet that had caused water damage in the basement, thoroughly checking all components, replacing worn sections, and ensuring no further leaks remained. Derrick W. assisted an elderly homeowner with an outdoor faucet replacement, addressing additional plumbing issues he discovered and returning the next day without being asked. Raymond B. explained every step of an air-conditioning inspection to homeowners who specifically seek Carter's for their HVAC needs, citing the team's consistent honesty across multiple service calls.
What Customers Say
All five sampled reviews carry 5-star ratings, with technicians Jakob Mchale, Josh F., Raymond B., and Derrick W. each singled out by name for specific positive attributes including honesty, professionalism, and thoroughness. Customers repeatedly emphasize the absence of upselling and the team's willingness to explain findings clearly.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Toilet Repair & Installation
Diagnoses running toilets, overflow issues, and cracks. Technicians replace worn components and install new toilets same-day when needed.
Plumbing Diagnostics & Repair
Addresses leaks, pipe issues, and faucet problems. Reviewers describe thorough component checks and comprehensive leak prevention.
Air Conditioning Inspection & Maintenance
Technicians inspect AC units, explain each step of the process, and provide before and after documentation of their work.
Outdoor Faucet & Fixture Replacement
Replaces failed outdoor faucets and can address additional discovered plumbing issues during the service visit.
Emergency Plumbing Service
24-hour availability for urgent issues including water leaks, overflowing fixtures, and other plumbing emergencies.
Heating System Service
Heating and cooling services support year-round home comfort, with technicians trained on both plumbing and HVAC systems.