Incore Restoration Group, LLC

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About Incore Restoration Group, LLC
Incore Restoration Group, LLC operates as a full-service disaster response and roofing contractor serving Southeast Michigan from its Wixom headquarters. The company maintains round-the-clock availability across 13 Michigan communities including Ann Arbor, Brighton, Canton, Dearborn, Livonia, Novi, Southfield, Warren, Waterford, and Westland. With 19 verified reviews generating a 4.6-star average rating, Incore holds three Michigan contractor licenses (Bill Rouston #201312178, Sean Blower #200711108, Brian Nicholson #201601139) and offers both residential and commercial roofing alongside comprehensive disaster restoration and mold remediation services.
What distinguishes Incore from conventional roofing contractors is their integrated disaster response capability. The company functions as a centralized project manager coordinating demolition, structural drying, content restoration, flooring replacement, and insurance negotiation under one roof. Their 24/7 emergency line connects directly to certified estimators who liaise with insurance adjusters throughout the claims process. This hands-on coordination eliminates the homeowner burden of managing multiple trade contractors during stressful recovery scenarios.
Reviewers consistently highlight specific technicians who delivered exceptional service during crisis situations. Linda Jacobson described how her entire flooded lower level was fully restored within three weeks, with every item from electronics to family photographs returned to its precise original position. Jim Holt credited project manager Brian with answering late-night calls without complaint and delivering what he called a 'perfect' home restoration after another contractor failed to complete required work. Mark Paquette noted the company honored warranty obligations four and a half years after initial installation, sending a technician to address a roof issue at no charge.
What Customers Say
All 19 reviews award 5 stars, with reviewers emphasizing the company's warranty commitment, insurance coordination skills, and project manager responsiveness. Multiple customers specifically name Bill and Brian as technicians who managed their claims and answered questions outside business hours.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Residential Roofing
Installation, repair, and replacement for homes with licensed contractors and free estimates.
Commercial Roofing
Flat and sloped roofing systems for businesses, offices, and retail properties.
Roof Coatings
Protective coating applications to extend roof lifespan for commercial and residential buildings.
Disaster Restoration
Full property restoration after fire, water, and storm damage with insurance coordination.
Mold Remediation
Certified mold removal and remediation to restore safe indoor air quality.
Water Damage Response
Emergency water extraction, structural drying, and content restoration services.
Insurance Claims Management
Direct adjuster communication, documentation, and complete claims process handling.