Sears Heating and Air Conditioning

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About Sears Heating and Air Conditioning
Sears Heating and Air Conditioning operates as an air conditioning contractor serving Wixom, Michigan and surrounding communities. The business holds a 3.9-star rating compiled from 42 customer reviews, indicating a moderate but established reputation in the local market. As part of the larger Sears Home Services network, the company leverages national brand resources while maintaining local service operations. The contractor maintains extended operating hours, opening daily from 9 AM to 10 PM, which provides flexibility for homeowners seeking service outside typical business windows.
The website text available for this contractor does not specify particular brand partnerships, specialized certifications, or unique service offerings that would distinguish them from competitors in the Wixom area. Without explicit details about equipment brands, warranty programs, or specialized repair capabilities, the contractor's differentiation relies primarily on the Sears brand recognition and their established service infrastructure.
Customer experiences documented in reviews reveal mixed service outcomes. Sandria Howard described a positive experience with a new roof, gutters, and downspouts installation, noting the sales associate provided detailed explanations and reasonable pricing with warranty coverage. Conversely, James Engman documented significant concerns about a roofing project, citing cut corners on installation quality, delayed communication about scheduling, and billing discrepancies regarding materials and discounts. These contrasting accounts suggest service quality may vary by project type and individual job circumstances.
What Customers Say
Of three detailed reviews, one praised the sales process and final installation quality while two cited issues with communication, billing accuracy, and work quality. Positive feedback referenced reasonable pricing and warranty coverage, while negative feedback focused on subcontractor workmanship and material pricing disputes.
Working Hours
| Sunday | 9 AM–10 PM |
| Monday | 9 AM–10 PM |
| Tuesday | 9 AM–10 PM |
| Wednesday | 9 AM–10 PM |
| ThursdayToday | 9 AM–10 PM |
| Friday | 9 AM–10 PM |
| Saturday | 9 AM–10 PM |
Services
Air Conditioning Installation
New AC system installation for residential properties in the Wixom area.
Air Conditioning Repair
Diagnostic and repair services for malfunctioning cooling systems.
Heating System Services
Heating equipment installation and repair, though specific details are not listed.
Roofing Installation
Full roof replacement including shingles, sheeting, and related components.
Gutter and Downspout Installation
Complete gutter system installation alongside roofing projects.
Window Installation
Residential window replacement services, with one review mentioning tint variations.
Maintenance and Tune-Ups
System maintenance services, though specific offerings are not detailed on the available website text.