Pat Walters & Sons

Pat Walters & Sons has served the Ypsilanti community and surrounding Washtenaw County for years, earning a reputation founded on reliable workmanship and fair pricing. The company holds an A2 license and maintains accreditation with the Michigan Department of Licensing and Regulatory Affairs. With 89 verified reviews averaging 4.5 stars, this family-operated contractor has completed hundreds of residential HVAC projects across Ann Arbor, Ypsilanti, and neighboring townships. Their office handles service calls Monday through Friday from 8 AM to 5 PM, and their phone number is (734) 483-5811.

What distinguishes Pat Walters & Sons from other area contractors is their commitment to responsive service without after-hours surcharges. They are an authorized Lennox dealer, handling furnace and air conditioning installations as well as ongoing maintenance. Customer reviews specifically praise their fair pricing structure, one homeowner noted a $95 charge for a same-day holiday repair as beyond fair. The company also maintains strong relationships with major retailers, having completed installations through Costco for homeowners who prefer that purchasing route.

The reviews reveal specific technicians who have earned customer trust. Brian, referenced by a reviewer seeking AC replacement guidance, spent extra time researching cost-saving options and recommended the homeowner pursue service through their specific AC brand rather than accepting a more expensive proposal. During a Thanksgiving weekend emergency, the team responded within two hours to diagnose and replace a failed thermostat, restoring heat to a cold house. More recently, when a homeowner discovered no heat on a cold morning during the holiday season, Pat Walters & Sons arranged same-day service and accommodated an early visit, resolving the issue quickly and charging a reasonable $95 for the repair.