Crowne Plaza Suites Msp Airport - Mall of America by IHG

Crowne Plaza Suites MSP Airport - Mall of America by IHG welcomes travelers in Bloomington, Minnesota, with 2718 guest reviews contributing to a 3.9-star rating. The hotel sits just one mile from the Mall of America and provides convenient access to the Minneapolis-St. Paul International Airport. Guests appreciate the on-site restaurant and comfortable accommodations suited for both business and leisure travelers. The property serves visitors to the Mall of America, downtown Minneapolis, and the greater Twin Cities metro area, making it a practical choice for convention attendees, shoppers, and families exploring the region.

This InterContinental Hotels Group property distinguishes itself through its strategic location near major Twin Cities attractions and the airport. The Crowne Plaza brand maintains standardized amenities across its properties, including business-friendly accommodations and meeting facilities. Reviewers note the property is undergoing updates, with parking improvements in progress. The hotel offers Park and Fly packages for travelers needing airport transportation, a valuable service for guests catching early morning or late night flights.

Guest experiences at this Crowne Plaza location highlight individual team members who elevate stays. One reviewer detailed an exceptional experience with Leo, the Front Desk Manager, who personally followed up after a guest expressed disappointment with Park and Fly service. On a subsequent visit, Leo ensured the entire process was seamless, coordinating shuttle timing and confirming all details for early morning travel. Another guest noted the front desk staff provided quick and friendly check-in, while describing the room as adequate and the bed comfortable for their needs.