General Parts Group
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About General Parts Group
General Parts Group operates as an appliance repair service in Bloomington, Minnesota, holding a 3.6-star average across 87 customer reviews. The company welcomes residential and commercial clients requiring assistance with kitchen equipment, commercial cooking apparatus, and specialty appliances. Service calls are scheduled Monday through Friday from 7:30 AM to 4 PM, with the office handling inquiries by phone at (952) 944-5800.
The company provides appliance repair without surfacing distinctive brand partnerships or unusual specializations in available materials. Services include diagnosis and repair for common household appliances as well as commercial equipment such as commercial ovens and specialty food service machinery.
Several customers referenced positive interactions with specific service representatives. Paul received recognition from a reviewer who required oven repairs, noted for explaining each fault thoroughly and approaching the work with politeness and knowledge. Another reviewer referenced an ice cream machine blender repair completed successfully, with the technician described as excellent and very professional. Mixed experiences exist across the review set, with concerns raised regarding pricing transparency, warranty coverage interpretation, and communication follow-through on billing discussions.
What Customers Say
Three of six detailed reviews cite issues: one describes a near-$1000 labor charge for an inoperable unit despite extended warranty assumptions, another details over $3000 in costs for a commercial oven that remained non-functional after three weeks. Positive feedback highlights specific technician competence and professional demeanor.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| Thursday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
Services
Residential Appliance Repair
Diagnosis and repair for household refrigerators, washers, dryers, and cooking appliances.
Commercial Oven Service
Repair and maintenance for commercial-grade cooking equipment including Turbo Chef units.
Specialty Equipment Maintenance
Service for ice cream machines, blenders, and other food service equipment.
Diagnostic Services
Equipment assessment to identify malfunction causes before repair recommendations.
Parts Ordering
Procurement of replacement components needed for completed repairs.
Warranty Claim Support
Assistance navigating coverage questions on extended protection plans, though final coverage determination remains with the warranty provider.