Johnstone Supply

Johnstone Supply operates in Bloomington, Minnesota as a commercial HVAC equipment distributor serving licensed contractors rather than residential homeowners. The location holds a 3.8-star average rating drawn from 29 customer reviews, with operating hours spanning Monday through Friday from 7 AM and Saturday from 8 AM to midday. The store specifically serves the Minneapolis metropolitan area and extends reach into the Wisconsin market, positioning itself as a trade-only supplier catering to professional installation crews and service technicians.

What distinguishes this supplier is its focus on commercial refrigeration and packaged HVAC systems rather than residential comfort equipment. The website references Wisconsin Focus on Energy rebate forms and Minnesota Market Live Fire Trainings, indicating active participation in contractor education and incentive programs. The inventory includes single packaged units, split systems, variable capacity systems, and multi-zone configurations alongside extended warranty options. This commercial-refrigeration emphasis, combined with in-person training events, creates a different value proposition than typical residential-focused supply houses.

Customer interactions reveal mixed experiences. One reviewer named Scott received praise for helping a customer with advice and small parts, describing a positive in-store encounter. However, multiple reviews describe dismissive treatment when general consumers attempt to make purchases, with staff reportedly explaining the trade-only policy in blunt terms. One reviewer mentioned preferring the Minneapolis location where they felt welcomed, having spent $2,000 at that branch but encountering friction at the Bloomington store.