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About Ductz of NE Metro St. Paul
DUCTZ of NE Metro St. Paul operates as an air duct cleaning and HVAC restoration franchise serving the Minneapolis-St. Paul metro area, including Stillwater and surrounding communities. The company holds a 3.3-star rating across four customer reviews posted to their business profile. Their service menu spans residential and commercial air duct vacuuming, full system component cleaning including blower, fans, registers and coils, HVAC restoration following fire or water damage, post-construction cleanup, condenser coil maintenance, and specialized dryer vent services ranging from clog removal to full installations and rerouting.
What separates this contractor from typical HVAC cleaners is their emphasis on whole-system restoration rather than duct-only vacuuming. Their indoor air quality services incorporate UV light purification systems and air filter upgrades targeting allergens and airborne particulates. The company also markets bathroom exhaust cleaning and air duct sealing as distinct add-on services, positioning themselves as specialists for homeowners dealing with moisture-related duct deterioration or allergy triggers.
Customer feedback reveals specific service experiences worth noting. Reviewer Michelle M. described an unsatisfactory encounter where the owner confirmed no chemical treatment would be needed, yet technicians applied a product causing strong fumes that persisted for days, forcing her family including children and pets to leave the home. Another customer, Amber J., reported confusion over quoted pricing versus final charges for her townhome cleaning. Both reviews highlight communication gaps between what was discussed during scheduling and what occurred during service execution.
What Customers Say
Two of four reviewers report negative experiences citing unexpected charges or chemical applications that differ from initial conversations with ownership. Both negative reviews specifically reference the owner Terry, with one reviewer noting a disagreement over service inclusions. No positive reviews were provided in the available feedback.
Services
Air Duct Cleaning
Complete vacuuming and system cleaning of all ductwork, including registers, blower, fans and coils for residential and commercial properties.
HVAC Restoration
Full system restoration services following water damage or fire events, returning heating and cooling systems to proper operation.
Post-Construction HVAC Cleaning
Specialized cleaning of ductwork and HVAC components after new construction or renovation work removes dust and debris.
Dryer Vent Cleaning
Removal of lint clogs and debris from dryer vents, including booster fan cleaning and lint trap servicing.
Dryer Vent Installation & Repair
Complete dryer vent installation, rerouting, flex line setup, bird and pest prevention, and replacement services.
Indoor Air Quality Solutions
UV light purification system installation and air filter upgrades to reduce allergens and improve breathing air.
Condenser Coil Cleaning
Professional cleaning of outdoor condenser coils to maintain system efficiency and extend equipment lifespan.