R&S McKay Heating and Air Conditioning

Heating and Air Gwinnett County serves residential and light commercial clients throughout Gwinnett County and the greater Duluth metro area. The company holds active state licensing and maintains an A rating with the Better Business Bureau. With 32 verified customer reviews contributing to a 4.7-star average, the contractor has established a local track record spanning multiple years. Homeowners in Lawrenceville, Suwanee, and Buford regularly rely on this team for both routine maintenance and emergency heating repairs.

Rodney, the lead technician, distinguishes this company through hands-on problem-solving that extends beyond typical service calls. Recent reviews highlight his willingness to tackle systems other contractors declined, including complex installations involving major brands like Rheem. The team handles new system installation, annual maintenance tune-ups, diagnostics, and repair work across residential forced-air and heat pump configurations. Service appointments are available weekdays, with same-day scheduling for urgent needs when technician availability permits.

Customer experiences range from praise for responsive same-day emergency calls during summer heat waves to frustration over missed appointments and communication gaps. One reviewer describes Rodney arriving within days to resolve a cooling problem that resisted solution for over four years across multiple companies. Another customer recounts a no-show experience with a different technician, highlighting inconsistencies in service delivery that prospective clients should discuss when scheduling.