What should I do if my water heater starts releasing water from the relief valve?

Turn off the unit immediately using the shutoff valve. Contact Northwinds for next-day service, as one reviewer received same-day scheduling after midnight guidance.

Can Northwinds handle a leaking pipe that needs immediate attention?

Yes, according to a reviewer who reported same-day arrival and same-day resolution for a leaking pipe in their home.

Does the company install new thermostats alongside HVAC work?

Technician Chad replaced a thermostat during central air service, confirming this capability from reviewer experience.

Will a technician explain what caused my HVAC problem before recommending repairs?

Reviewers describe thorough explanations of problems and options provided before work began, including cost considerations.

How quickly can Northwinds respond to a weekend emergency?

Same-day service is available for urgent situations, though business hours are Monday through Friday 8 AM to 5 PM.

Northwinds Plumbing, Heating & Air

Plumber

4.8(11 reviews)

196 W Main St, Elysian, MN 56028

(507) 381-1766

Visit Website

Call (507) 381-1766 Visit Website Get Directions

Is this your business?

Claim your listing to verify your info and earn a verified badge.

Claim This Business

About Northwinds Plumbing, Heating & Air

Northwinds Plumbing, Heating & Air operates in Elysian, Minnesota, delivering plumbing and heating solutions to homeowners across the region. The company holds a 4.8-star rating derived from 11 customer reviews, reflecting consistent service quality. Business hours run Monday through Friday from 8 AM to 5 PM, providing standard weekday availability for scheduling appointments. Technicians Joel and Chad appear repeatedly in customer feedback, handling a range of residential repairs and installations.

The company distinguishes itself through responsive same-day service and transparent diagnostic practices. Multiple reviewers emphasize that Northwinds does not function as a parts distributor, instead focusing on accurate problem identification and effective repairs. Reviewers note fair pricing structures and technician willingness to explain issues thoroughly before proceeding with work. This approach positions the business as a consultative service provider rather than a transactional repair shop.

Customer stories reveal specific scenarios demonstrating service depth. Reviewer Marc Crawford described an emergency water heater failure where Joel returned a late-night call, guided him through safe shutdown procedures, and scheduled morning replacement. Technician Chad completed the full installation, including new gas and water stems with modern shutoff valves, within a single day. Another reviewer, Mr. Candyman, reported same-day arrival to address a leaking pipe, restoring home functionality promptly. These accounts illustrate targeted response to urgent homeowner situations.

What Customers Say

Eight reviews form the current dataset, all carrying 5-star ratings. Three reviewers explicitly mention same-day or emergency availability, with Joel returning after-hours calls and Chad arriving as scheduled within hours. Pricing feedback appears once, framed positively as reasonable. Technical explanations and diagnostic clarity surface across multiple accounts.

4.8 · 11 reviews

Read reviews on Google →

Working Hours

Sunday	Closed
Monday	8 AM–5 PM
TuesdayToday	8 AM–5 PM
Wednesday	8 AM–5 PM
Thursday	8 AM–5 PM
Friday	8 AM–5 PM
Saturday	Closed

Services

Water Heater Installation & Repair

Replacement of failing water heaters including new gas and water line connections with modern shutoff valves.

Plumbing Leak Repair

Diagnosis and repair of leaking pipes with same-day service availability for urgent situations.

Central Air Conditioning Service

Maintenance, repair, and installation of residential cooling systems including new AC unit setup.

Heating System Repair & Replacement

Furnace repair, replacement, and troubleshooting for residential heating systems.