Mr. Rooter Plumbing of The Twin Cities

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Claim This BusinessAbout Mr. Rooter Plumbing of The Twin Cities
Mr. Rooter Plumbing of The Twin Cities delivers licensed plumbing services across the northern Minneapolis suburbs from a base in Fridley, Minnesota. The business maintains a formidable 4.8-star average compiled across more than 2,300 customer reviews, placing it among the highest-rated plumbing operations in the region. Technicians respond around the clock, seven days a week, handling emergency leak calls, drain obstructions, and fixture replacements for homeowners throughout the Twin Cities metropolitan area. The company operates under the Mr. Rooter franchise network with service vehicles dispatched from the Fridley location.
What distinguishes this contractor from competing operations in the market emerges clearly in customer feedback. Reviewers consistently report lightning-fast response windows, with one Fridley resident noting Aidan arrived at her residence within thirty minutes of the initial service call. The team demonstrates persistent problem-solving methodology, with reviewer Chris King recounting how technician Devin exhaustively diagnosed a perplexing bathtub drainage issue before correctly identifying an ice blockage that previous attempts had missed. Customer reviews also highlight a consultative approach where technicians explain repair procedures thoroughly and provide cost estimates without aggressive upselling, allowing homeowners to make informed decisions about additional recommended work.
Customer narrative accounts populate the review record with specific technician interactions. Fridley homeowner Linda Laughlin described how Aidan replaced three quarter-turn stop valves and copper piping beneath her kitchen sink following a leakage incident, taking time to explain each step while maintaining transparent pricing communication. Kristy L recounted how Devin cleared a stubbornly clogged kitchen sink, then provided preventive maintenance guidance to reduce future recurrence. Another reviewer referred to Trevor as patient and thorough, willing to answer numerous questions without rushing through the consultation process. These individual accounts collectively illustrate a service model built on technical competence paired with communicative transparency.
What Customers Say
Nearly every reviewer awards four or five stars, with technicians named in the majority of positive assessments. The one-star complaint cites pricing as the primary friction point, while five-star reviews emphasize rapid same-day arrival, complete diagnostic explanations, and refusal to push unnecessary repairs. Five separate customers specifically name technicians Aidan, Devin, or Trevor by name.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Leak Repair
Technicians respond rapidly to burst pipes, valve leaks, and water heater emergencies around the clock.
Drain Cleaning & Clearing
Professional snaking and hydro-jetting to clear kitchen sinks, bathtubs, toilets, and main sewer lines.
Fixture Installation
New faucet, shutoff valve, toilet, garbage disposal, and water softener installations.
Pipe Replacement
Copper and PEX piping repairs for aging or corroded water supply lines.
Water Heater Service
Tank and tankless water heater repairs, including flush valve and supply line replacements.
Toilet Repair & Installation
Diagnosing running toilets, replacing fill valves, wax seals, and complete toilet installations.