Appliance Repair Genius LLC

Appliance Repair Genius LLC operates under the trade name Appliance Repair Andover, delivering appliance repair services to Ham Lake and neighboring communities in Minnesota. The business holds a 4.2-star rating compiled across 89 customer reviews, reflecting consistent service quality in a market where most competitors hover around 3.5 stars. Their technicians arrive at homes across Andover, Ham Lake, and nearby cities, handling breakdowns for refrigerators, washers, dryers, ovens, dishwashers, and freezers. Extended operating hours distinguish this operation, technicians remain available until midnight on most weekdays and from 5 AM Saturday through Sunday evening, accommodating residents whose appliances fail outside standard service windows.

This contractor emphasizes same-day diagnosis and repair turnaround, advertising availability for urgent calls alongside scheduled appointments. Their website lists expertise across major residential appliance brands including Whirlpool, GE, LG, Samsung, Frigidaire, and Bosch, indicating broad manufacturer training rather than narrow specialization. Pricing transparency appears repeatedly in their marketing: upfront quotes with no hidden fees, a contrast to an industry where consumers frequently report surprise charges after work begins. Several reviewers explicitly contrasted their rates against competing bids, describing savings ranging from minor to substantial.

Customer narratives reveal a technician named Rob handling multiple emergency situations. One reviewer described Rob arriving on a Sunday afternoon to repair a non-functioning refrigerator within an hour, while another detailed Rob completing a weekend-long project involving multiple malfunctioning units, including correcting installation errors from previous service providers. Additional reviewers noted Rob responding to short-notice requests for washer and refrigerator problems, completing work before departing and ensuring proper functionality. A separate reviewer recounted scheduling same-day service for a cooling refrigerator and subsequently engaging the same technician for water heater replacement, citing competitive pricing compared to three competing estimates.