Black Goose Chimney & Duct
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Black Goose Chimney & Duct has earned a 4.6-star rating across 117 verified reviews, establishing itself as a trusted chimney service provider in Hermantown, Minnesota. Based in the Duluth metro area, the company serves residential clients throughout the region including Moose Lake and surrounding communities in St. Louis County. The business operates Monday through Friday from 8 AM to 4:30 PM, providing standard chimney sweep services to homeowners seeking routine maintenance and repairs.
What distinguishes Black Goose from other chimney services is their willingness to tackle jobs that competitors refuse. During the coldest stretches of winter, pellet stove owners frequently encounter difficulty finding technicians who service stove chimneys at all. Multiple reviewers noted that other companies explicitly declined their calls, yet Black Goose dispatched knowledgeable technicians who resolved airflow blockages caused by years of accumulated soot and creosote. The team demonstrates this specialized expertise by showing customers before and after photographs of their chimney interiors, offering to tape venting pipes when necessary, and explaining each step of the cleaning process in terms homeowners can understand.
Customer stories from verified reviews highlight specific technicians who delivered exceptional service. Jake arrived at one customer's home the day after their call during bitter cold weather, cleaned years of dark soot buildup without leaving messes in the home, and even offered practical assistance with piping when the homeowner faced an upcoming hip replacement and could not crawl in tight spaces. Jacob Severson restored a non-starting fireplace to working condition while explaining his work throughout the process. Jaylon traveled to a rural Moose Lake residence to assess an old wood burning fireplace and provided a reasonable repair estimate scheduled within a week. These named technicians consistently earned five-star ratings for craftsmanship, cleanliness, and communication.
What Customers Say
117 reviewers award Black Goose a 4.6-star average, with all five-star reviews praising specific technicians by name. Five customers mention same-day or next-day arrival during emergency cold-weather calls, and multiple reviewers note that competitors refused their pellet stove chimney jobs while Black Goose accepted.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Chimney Cleaning & Sweep
Complete removal of soot, creosote, and debris from chimney flues using professional equipment, keeping work areas clean.
Pellet Stove Chimney Service
Specialized cleaning and airflow restoration for pellet stove venting systems, a service many competitors refuse to perform.
Fireplace Restoration
Diagnosis and repair of non-starting fireplaces, including cleaning internal components and restoring proper function.
Wood Burning Fireplace Repair
Assessment and repair services for older wood burning fireplaces, with reasonable estimates provided for necessary work.
Airflow Diagnostics
Identification of blockages restricting proper airflow, with technicians explaining findings and showing before/after images.
Chimney Inspection
Visual inspection of chimney interiors and stove components to assess condition and recommend maintenance.