Twin Cities Appliance Service Center Inc
Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Twin Cities Appliance Service Center Inc
Twin Cities Appliance Service Center Inc serves Hopkins and the wider Minneapolis-St. Paul metro as a Whirlpool-authorized repair provider. Holding a rare distinction as Minnesota's sole Whirlpool Factory Certified Care Company, the operation maintains a 4.9-star average across 1,737 client reviews, reflecting decades of consistent service delivery. Operating Monday through Friday from 8 AM to 4:30 PM, the team handles repairs for every major household appliance brand, backed by manufacturer-specific training and direct access to Whirlpool warranty and insurance authorizations.
What separates this operation is the logistical infrastructure supporting each service call. Technicians carry 126+ of the most-requested components in their vehicles, meaning most repairs conclude during the initial visit without scheduling delays. For the remaining parts, 95 percent arrive within two business days. The day-before notification system and on-route tracking updates give homeowners precise arrival windows, eliminating the waiting-room that plagues most appliance repair experiences. Every tech undergoes continuous Whirlpool factory training on new product releases and diagnostic protocols.
Reviewers consistently credit specific team members with transforming stressful breakdowns into manageable fixes. Joe, highlighted by a Chia KP review, diagnosed and resolved a washing machine issue in a single visit, avoiding a costly full replacement. Mike Dougherty's dishwasher saga involved coordinated parts shipments, two on-site visits, and a secondary issue catch that the original diagnostic missed, all completed within 72 hours of the initial contact. The parts department alone contributes over 40 years of combined experience to these outcomes.
What Customers Say
Four reviewers specifically name individual technicians, with Joe earning explicit praise for diagnostic efficiency and a tech receiving recognition for thorough post-repair inspections. Positive citations cluster around communication speed (parts arriving within 18-72 hours), technician demeanor with children present, and multi-visit problem resolution. Cost transparency surfaces as the lone neutral observation across the full review set.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| TuesdayToday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Dishwasher Repair
Spray arm clearing, pump motor replacement, electronic control fixes, and drainage troubleshooting.
Washing Machine Repair
Belt replacements, drain pump servicing, agitator repairs, and water inlet valve fixes for washers.
Refrigerator Repair
Compressor diagnostics, sealed system repairs, ice maker servicing, and temperature control fixes.
Dryer Repair
Heating element replacements, lint vent clearing, drum belt changes, and thermal fuse service.
Oven and Range Repair
Burner ignition repairs, temperature sensor calibration, oven heating element replacement.
Cooktop Repair
Surface burner ignition troubleshooting, glass stovetop replacement, element switch repairs.
Whirlpool Warranty Repairs
Factory-authorized warranty and insurance-covered repairs for Whirlpool-family products.