White Bear Heating & Cooling
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Claim This BusinessAbout White Bear Heating & Cooling
White Bear Heating & Cooling is a heating contractor based in Hugo, Minnesota, serving residential and commercial clients across more than 20 eastern Twin Cities suburbs including Hugo, White Bear Lake, Forest Lake, Stillwater, Arden Hills, and Maplewood. The company holds a 4.6-star rating aggregated from 88 customer reviews, reflecting consistently positive service outcomes. As a family owned business operating in the White Bear Lake area for over four decades, the company has built deep roots in the surrounding communities while expanding its service territory throughout Ramsey, Washington, and Chisago counties. This Longstandingregional presence positions them as a trusted name for homeowners seeking reliable heating and cooling solutions in properties ranging from decade-old townhomes to residences with furnaces approaching 20 years in age.
What distinguishes White Bear Heating & Cooling from neighboring HVAC contractors is their commitment to transparent diagnostics and honest assessments. Rather than automatically recommending full system replacements, their technicians evaluate existing equipment to determine whether repairs . The company offers Amana-brand heating and cooling systems, maintains a Service Protection Plan for scheduled maintenance, and provides free estimates for equipment replacement projects. Financing options through Amana help homeowners manage larger installations without upfront financial strain. Their indoor air quality offerings include filtration products, humidifiers, and thermostat solutions that address air composition alongside temperature control.
Customer reviews illuminate the practical realities of service quality at this company. When Irisa Wussler's furnace failed on anolder model requiring a circuit board no longer stocked locally, technicians arranged same-day courier delivery and completed the repair the same evening. During peak winter demand, Aaron R received same-day service with technician Tyearriving within the scheduled window, ultimately tracing the furnace malfunction to roofer-disconnected intake and exhaust pipes in the attic. These scenarios demonstrate diagnostic thoroughness, though one negative review from Miller Time describes post-tune-up complications requiring multiple return visits, indicating that service consistency can vary across technicians.
What Customers Say
Positive reviews frequently mention same-day response, fair pricing, and thorough diagnostics, while the single 1-star review describes escalating issues following routine maintenance. Four reviewers specifically praised individual technicians by name for their knowledge and problem-solving approach.
Working Hours
| Sunday | Open 24 hours |
| Monday | 8 AM–4:30 PM |
| TuesdayToday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Open 24 hours |
Services
Furnace Repair & Installation
Diagnostic services and new Amana furnace installation, including next-day replacement for failed heat exchangers.
Air Conditioning Repair & Installation
AC compressor and air handler replacement, troubleshooting for error codes, and refrigerant handling.
Boiler Service
Repair and replacement for residential boiler systems with documented commercial experience.
Mini Split Systems
Installation and repair of ductless mini split heat pump configurations.
Indoor Air Quality Solutions
Filtration upgrades, humidifiers, and thermostat solutions addressing air composition alongside temperature.
Scheduled Maintenance Plans
Service Protection Plan offering tune-ups designed to reduce breakdowns and extend equipment longevity.
Emergency Same-Day Service
Response capability for heating and cooling failures, with weekend and extended hour availability.