Thomas Service Company Inc
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Claim This BusinessAbout Thomas Service Company Inc
Thomas Service Company Inc operates as an appliance repair specialist serving Inver Grove Heights, Minnesota, along with broader communities throughout Minnesota, Western Wisconsin, and Northern Iowa. With a 4.3-star rating drawn from 15 customer reviews, the company focuses exclusively on luxury residential kitchen appliances. The business maintains weekday service hours from 8 AM to 4:30 PM, closing on weekends to prioritize scheduled appointments during standard working days.
What distinguishes Thomas Service Company is its factory-certified partnership exclusively covering Sub-Zero, Wolf, and Cove appliance lines. This authorization means technicians undergo brand-specific training directly from the manufacturers, ensuring repairs meet original equipment manufacturer specifications. The company offers annual maintenance programs tailored to each major brand, allowing homeowners to schedule preventive service before equipment failures occur. Rather than offering generalized appliance repair across dozens of brands, the firm concentrates its expertise on these three premium product lines.
Customer feedback highlights specific technicians by name. A reviewer described Tom transparently diagnosing a Sub-Zero refrigerator issue with upfront honesty about repair costs. Another account credited Joe with arriving promptly during a stressful warm weekend to resurrect a failing Sub-Zero freezer. Cooper appeared in two separate reviews for Sub-Zero repairs, arriving within stated windows and completing work efficiently. Named technicians consistently earn praise for diagnostic clarity and respectful communication, with multiple five-star reviews emphasizing the team's courteous professionalism.
What Customers Say
Five of five detailed reviews award five stars, with specific technicians named in each positive account. One negative review references driving conduct unrelated to service quality. All positive reviewers emphasize punctual arrivals and transparent diagnosis.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| TuesdayToday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Sub-Zero Appliance Repair
Factory-certified repair and maintenance for all Sub-Zero refrigeration products, including refrigerators, freezers, and wine coolers.
Wolf Appliance Service
Authorized service for Wolf cooking products covering ranges, cooktops, wall ovens, and microwaves.
Cove Dishwasher Repair
Factory-certified repair for Cove dishwasher units, including diagnostic and parts replacement services.
Annual Maintenance Programs
Scheduled preventative maintenance agreements for Sub-Zero and Wolf appliances to extend equipment lifespan.
Cooktop and Grill Service
Repair services for gas and electric cooktops and outdoor grilling appliances within the brand portfolio.
Ice Machine Maintenance
Specialized service for built-in ice machine units commonly paired with Sub-Zero refrigerator installations.