Minnesota Valley Electric Cooperative

Minnesota Valley Electric Cooperative provides electricity to residents in and around Jordan, Minnesota, serving the surrounding communities as a member-owned utility. The cooperative holds a 4.4-star rating compiled from 128 customer reviews, reflecting generally strong satisfaction with service reliability and responsiveness among its membership base. Operating hours run Monday through Friday from 8 AM to 4:30 PM, with the cooperative closed on weekends. As a cooperative entity, MVEC is governed by member-elected board directors and focuses on delivering reliable power infrastructure to residential and commercial accounts throughout its service territory.

Members consistently praise MVEC for maintaining the local power infrastructure with proactive tree trimming and vegetation management, which has significantly reduced outage frequency according to multiple long-term residents. The cooperative offers various rate programs designed to accommodate different household needs, including options targeted toward seniors on fixed incomes. Additionally, MVEC facilitates solar interconnection programs for members interested in installing photovoltaic systems, with staff members_available to guide homeowners through the process of integrating renewable energy into their power supply.

Customer feedback highlights several staff members who have delivered exceptional service experiences. Jodi D. earned specific recognition for walking a member through account setup with patience and professionalism, guiding them through transitioning from an old account to new service. For a Prior Lake homeowners association, Mike Rohr provided information about cooperative programs and services that could help association members make informed decisions about HVAC equipment and appliance selections. Kyle Neal was highlighted as knowledgeable and effective for members pursuing solar projects under the cooperative's net metering arrangements.