Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessSilver Tree Plumbing & Heating has earned a reputation spanning over a decade in Mendota Heights and the greater Twin Cities east metro, tallying 121 customer reviews that average 4.3 stars. Homeowners across Eagan, Inver Grove Heights, and West St. Paul routinely call this locally-rooted shop for everything from stubborn drain clogs to water softener installations and boiler heating repairs. The company operates Monday through Friday from 7 a.m. to 4 p.m., providing free estimates on most service calls.
What distinguishes Silver Tree emerges clearly in customer feedback: their technicians invest time explaining diagnoses rather than simply presenting a bill. One reviewer detailed how technician Gordy investigated warranty coverage that another company missed, saving nearly 3,000 dollars in unnecessary parts replacements. Multiple clients specifically mention the team's willingness to work with manufacturers on warranty claims, a step many contractors skip, and their transparency about what each repair actually requires. The combination of technical thoroughness and cost-conscious recommendations creates tangible value for homeowners facing expensive equipment decisions.
Customer stories anchor the company's credibility. John H arrived at one home and resolved ongoing plumbing issues while walking the homeowner through each step of the repair. For a separate boiler system problem that stumped other technicians, the team spent months coordinating with the manufacturer to secure a proper fix. One reviewer described technician Edmund spending extra time clarifying how an air exchanger and humidifier function together, a level of education that outlasted the warranty repair itself. These named encounters, scattered across dozens of five-star reviews, demonstrate consistently patient and knowledgeable service.
All eight sampled reviewers awarded five stars, with six specifically naming a technician, John H, John Hertzog, Edmund, or Gordy, indicating strong individual relationships. Four reviewers mention cost savings: Edmund performed a repair under warranty, Gordy uncovered covered parts, and another client received a quote reduced by finding warrantied components. No negative reviews appear in the sampled feedback.
| Sunday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| ThursdayToday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Drain cleaning, leak detection, pipe repair, and fixture installation with on-site explanations of the problem.
Full system installs including the 2025 install performed by John Hertzog, with setup and calibration.
Boiler system diagnostics and repair; team coordinates with manufacturers on complex warranty claims.
AC repair, troubleshooting, and warranty coverage verification, the shop identifies warrantied parts to reduce costs.
Repair and maintenance on percentage timers, exchangers, and humidifiers; warranty work performed.