Agate Housing and Services

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About Agate Housing and Services
Agate Housing and Services operates in Minneapolis as a non-profit organization serving the local community. With a rating of 4.2 stars from 273 reviews, the organization maintains weekday morning hours from 8:30 AM to 12:30 PM, offering limited availability for those seeking assistance. The non-profit focuses on housing-related services within the Minneapolis area, providing support to residents who reach out during operating hours.
The organization distinguishes itself through its non-profit status and community-focused mission in the Minneapolis housing sector. However, prospective clients should note that the limited window of operation, only four hours daily, may impact responsiveness for urgent situations. The rating of 4.2 from a substantial review pool suggests mixed experiences among those who have engaged with their services.
Customer experiences reveal significant variability in service delivery. Multiple reviewers report challenges with communication, with one client describing extensive requirements and minimal email or text responsiveness. Another reviewer details a formal grievance process involving the director and issues surrounding shelter placement termination. Specific staff members mentioned include Georgia, Sam, and Yardley, with clients describing varying levels of engagement and, in some cases, dissatisfaction with outcomes.
What Customers Say
Two reviewers explicitly rate their experience at 1 star, citing communication breakdowns, perceived victim-blaming, and formal grievance procedures. One review mentions termination of shelter placement with allegations of retaliation, while another describes feeling taken advantage of after being asked to complete significant self-service work.
Working Hours
| SundayToday | Closed |
| Monday | 8:30 AM–12:30 PM |
| Tuesday | 8:30 AM–12:30 PM |
| Wednesday | 8:30 AM–12:30 PM |
| Thursday | 8:30 AM–12:30 PM |
| Friday | 8:30 AM–12:30 PM |
| Saturday | Closed |
Services
Housing Assistance
Support for individuals and families seeking shelter placement in the Minneapolis area.
Community Housing Programs
Non-profit programs aimed at housing stability for Minneapolis residents.
Shelter Placement Services
Assistance with finding and securing shelter accommodations, as referenced in reviews.
Case Management
Support services potentially including assessment processes mentioned in reviews.
Grievance Processing
Formal grievance procedures for clients with concerns about services or staff conduct.