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Claim This BusinessAbout Cool Guys Heating and Cooling
Cool Guys Heating and Cooling operates as an HVAC contractor serving Minneapolis and surrounding communities with a perfect 5.0-star rating drawn from eleven verified customer reviews. The business functions primarily as a residential service provider, responding to heating and cooling emergencies throughout the greater Minneapolis metropolitan area and southern Minnesota regions including Excelsior. Several reviewers specifically note the company's willingness to tackle older equipment that competitors recommended replacing entirely, suggesting a diagnostic-first approach that prioritizes repair over automatic system replacement.
The company's service philosophy appears grounded in practical fixes rather than upselling. Multiple customers describe situations where other contractors pushed for new equipment purchases, while Cool Guys Heating and Cooling chose instead to diagnose and repair existing systems. A reviewer detailed how technician Justin replaced a faulty capacitor on a central AC unit during a summer heat wave, choosing repair over replacement despite the system's age. This customer-first attitude contrasts with industry norms where profitability often leans toward complete system swaps.
Customers repeatedly highlight the team's rapid emergency response and technical skill. During a brutal -30 F evening, one household received same-night service after other companies provided no resolution. Technician Justin earned specific praise for same-day arrival on a weekend, thorough diagnostic work, and post-repair maintenance including cleaning the outdoor unit. Another reviewer named Taylor Wetzel for coordinating weekend appointments. These named interactions demonstrate transparent, accountable service delivery that reviewers found trustworthy.
What Customers Say
Eight of eleven reviews describe emergency situations requiring same-day or after-hours response, with five specifying rapid arrival times during extreme cold or heat. Two reviewers name specific technicians, Justin and Taylor Wetzel, highlighting the team's identifiable technical staff rather than anonymous dispatch.
Services
Furnace Repair & Maintenance
Diagnoses and repairs heating systems including older furnaces beyond twenty years old.
Air Conditioning Repair
Fixes central AC units including compressor and capacitor issues without automatic replacement recommendations.
Emergency HVAC Service
Responds to heating and cooling emergencies outside standard business hours including holidays.
Commercial HVAC Service
Serves business locations including one reviewer A/C repair in Excelsior, Minnesota.
System Tune-Ups
Provides preventive maintenance to extend equipment lifespan and maintain efficiency.