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About Gem Chimney & Duct LLC
Gem Chimney & Duct LLC operates as a chimney services contractor serving Minneapolis homeowners. With 14 verified five-star reviews and a 4.7 average rating, the company has established a consistent track record of customer satisfaction in the local market. The business specializes in chimney cleaning, inspection, and repair services, handling both routine maintenance and more extensive restoration work for residential properties.
Customer feedback consistently notes the technicians take time to explain repair options and pricing before work begins. Reviewers describe the team as courteous and professional, with particular attention paid to keeping workspaces clean during and after projects. The company handles gas fireplace operations alongside traditional chimney work, offering diagnoses and explanations of fireplace mechanics that customers find helpful for understanding their home systems.
Two technicians stand out in recent customer experiences. Armando addressed a chimney problem by analyzing the issue and presenting a solution with favorable pricing compared to other quotes. Vincent completed a full chimney crown rebuild and tuckpointing project for a Maple Grove customer, taking careful steps to ensure durable results. Both technicians earned mentions for their professional communication and thorough approach to explaining work to homeowners.
What Customers Say
All 14 reviews award five stars, with customers frequently praising punctual arrival, courteous service, and thorough cleanup. Seven reviewers specifically name Armandook or Vincent, describing detailed explanations of repair needs and transparent pricing. No negative themes emerge across the review set.
Services
Chimney Cleaning
Professional sweeping removes creosote buildup and debris to reduce fire hazard risks.
Chimney Inspection
Comprehensive assessment identifies masonry damage, liner issues, and potential safety concerns.
Chimney Crown Repair
Structural rebuilding restores the crown to prevent water penetration and extend chimney life.
Tuckpointing
Mortar joint replacement addresses deteriorating brickwork and prevents further water damage.
Gas Fireplace Service
Diagnosis and maintenance ensures safe operation and explains functionality to homeowners.
Chimney Repairs
Various masonry repairs address cracks, spalling, and structural issues caused by weather exposure.