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Claim Your Free PageAbout Hilgers Plumbing Heating & AC
Hilgers Plumbing Heating & AC operates as an HVAC contractor serving the Minneapolis metropolitan area, including nearby Norwood Young America. The company holds a 4.1-star rating derived from 14 client reviews, representing a moderate but meaningful volume of feedback for prospective customers evaluating their options. This rating positions Hilgers among contractors generating consistent satisfaction within their immediate service territory.
A distinguishing element of Hilgers Plumbing Heating & AC involves their hands-on approach to rebate processes. Multiple reviewers acknowledge the team managed paperwork for utility company incentives through X-cel Energy and CenterPoint Energy programs, handling the registration details so homeowners could access available credits. This administrative follow-through represents a tangible value-add beyond the physical installation work, reducing the burden on customers navigating unfamiliar incentive applications.
Customer accounts reference two team members by name: Lenny and Lee. One reviewer describes encountering the company during a period of extreme heat when temperatures reached 100 degrees, requiring same-day assessment for a failing water heater and subsequent installation within two days. Another long-term client mentions the pair successfully addressing both major system failures and minor annoyances across more than two decades of relationship, consistently fitting urgent calls into schedules and recommending cost-effective solutions. A contrasting experience involving an inter-contractor dispute highlights that communication approaches may vary across situations.
What Customers Say
Twelve of 14 reviewers awarded 5 stars, with specific praise for technicians Lenny and Lee. Three reviews mention same-day or near-immediate response during heat-related emergencies. The sole 1-star review centers on a conflict arising from multi-contractor quoting rather than technical work quality.
Services
Heating System Replacement
Full installation of new heating and cooling systems including equipment selection, delivery, and setup.
Water Heater Installation
Replacement of failed or aging water heaters, with one reviewer describing same-weekend installation.
AC Repair & Troubleshooting
Diagnostic services and repairs for air conditioning systems, including reviving units others considered non-repairable.
Heating & Cooling Maintenance
ongoing maintenance and tune-up services referenced through long-term client relationships.
Utility Rebate Processing
Assistance with registering equipment for X-cel Energy and CenterPoint Energy incentive programs.