Mr. Appliance of St. Croix River Valley
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Claim This BusinessAbout Mr. Appliance of St. Croix River Valley
Mr. Appliance of St. Croix River Valley serves the Minneapolis-St. Paul metro area as a locally operated appliance repair provider holding a 4.8-star average rating accumulated across 635 customer reviews. Homeowners throughout the Twin Cities and surrounding suburbs turn to this team when refrigerators, washers, dryers, dishwashers, or cooking appliances develop faults that interrupt daily household routines. The business operates under the Mr. Appliance franchise network, offering both residential services covering most major household appliance categories and light commercial repair for business owners managing laundry equipment or kitchen machinery.
What distinguishes this contractor from independent handymen is the structured service framework backed by the Neighborly Done Right Promise, which establishes accountability standards for diagnosis accuracy and repair completeness. The business advertises upfront pricing with scheduled appointment times, meaning homeowners receive cost estimates before work begins rather than facing open-ended invoices. Their Appliance Wellness Program offers ongoing maintenance options designed to extend equipment lifespan and reduce emergency failure risk, a practical add-on for homeowners seeking to protect major purchases like refrigerators and HVAC-adjacent cooling units.
Customer reviews highlight specific technicians who have earned repeat mentions across multiple positive experiences. Amy Stenger described Mark arriving at her home to diagnose a washing machine leak caused by a small metal spring that had punctured an internal component, with the technician explaining the problem clearly before completing the repair. Another reviewer noted Mark diagnosed a refrigerator issue, walked through repair versus replacement options, and recommended the most cost-effective path forward without pressuring an upsell. Donald received recognition for identifying and resolving a secondary dryer problem during a same-day service call.
What Customers Say
635 reviews averaging 4.8 stars show strong customer satisfaction, though one reviewer described a dishwasher repair that did not resolve the leak and declined refund assistance. Technicians named Mark, Donald, and Cassie appear across positive reviews praising diagnostic clarity, honest cost discussions, and efficient repairs.
Services
Refrigerator Repair
Diagnosis and repair for refrigeration faults including temperature inconsistency, compressor issues, ice maker malfunction, and door seal problems for all major brands.
Washer and Dryer Repair
Washing machine and clothes dryer service covering leak repairs, drainage problems, heating element faults, and mechanical failures for both electric and gas units.
Dishwasher Repair
Dishwasher cleaning, drainage, leak, and spray arm repairs spanning most residential brands commonly installed in Minnesota homes.
Oven, Range, and Cooktop Service
Gas and electric oven repairs including burner ignition problems, temperature calibration issues, and stovetop element replacement.
Small Appliance and Specialty Unit Repair
Coverage for microwaves, garbage disposals, wine coolers, ice makers, outdoor kitchen equipment, and vent hood installation or repair.
Appliance Wellness Program
Preventive maintenance agreements designed to catch developing faults before they cause equipment failure, particularly valuable for older refrigerators and laundry units.