Northern Plumbing & Softening

Northern Plumbing & Softening operates as a Minneapolis-based plumbing contractor with a 4.9-star average drawn from 96 client reviews. The company focuses on water heater installations, water softener systems, and related plumbing repairs for residential properties throughout the Minneapolis metro area and neighboring communities such as Blaine. Their service fleet operates Monday through Friday from 6:30 AM to 5 PM, providing scheduled appointments for both new installations and corrective maintenance. Customers in the region consistently commend the team for arriving on time and completing work within the agreed timeframe, with multiple reviewers noting that issues were resolved during the initial service call.

What distinguishes Northern Plumbing from typical plumbing contractors is their specialization in water treatment systems, particularly water softener diagnostics and installation. The company handles permit acquisition and scheduling required by local building codes, managing the paperwork on behalf of homeowners. Reviewers repeatedly mention that technicians explain the underlying cause of problems rather than simply performing repairs, with one customer describing how the technician demonstrated why their existing softener had failed. The company also provides follow-up service adjustments at no additional charge when water quality requires recalibration after initial installation, a practice that reflects their commitment to long-term customer satisfaction.

Customer narratives highlight specific technicians who managed distinct scenarios. A reviewer in Blaine described working with Chris, who arrived with multiple replacement options and completed a same-day water softener installation while simultaneously coordinating with the home warranty company to resolve coverage questions. Another customer detailed how Skip addressed multiple plumbing issues in a single visit, persisting until every system functioned correctly. A third reviewer noted that after a water hardness adjustment was needed weeks post-installation, the same technician returned to perform testing and calibration without charging a service fee, and that the company owner personally followed up to confirm satisfaction.