Quality Refrigeration

Refrigerator repair service
2.7(29 reviews)
6237 Penn Ave S #100, Minneapolis, MN 55423
Quality Refrigeration

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About Quality Refrigeration

Quality Refrigeration has kept Minneapolis cool and heated since 1975, making it one of the longer-tenured specialists in the Twin Cities refrigeration and HVAC market. The company maintains 24/7 availability across all seven days and holds a 2.7-star rating from 29 customer reviews. Based at 612-861-7350, the business serves the Minneapolis metro area alongside neighboring communities including St. Paul, Bloomington, and Eden Prairie, handling both commercial refrigeration equipment and residential climate systems.

What distinguishes Quality Refrigeration from newer competitors is the depth of its workforce experience: nine technicians carry more than two decades in the field, with team averages hovering near ten years per technician. The company offers same-day service with typical 2-3 hour response windows, and schedules calls placed before 4:00 p.m. on weekdays at standard rates rather than overtime, regardless of when the technician actually arrives. Preventative maintenance contracts allow customers to lock in scheduled service rather than chasing repairs.

Customer experiences reveal specific technician encounters worth noting. Reviewer Michael Farmer praised Brad at The Battleground Cafe for not only repairing a freezer but offering proactive maintenance guidance, describing the interaction as friendly and professional. Kingdom Coffee similarly reported a smooth ice machine replacement completed faster than initially quoted. However, contractor George Edmondson flagged potential billing concerns involving drive-time charges and truck fees that prospective customers may wish to clarify before service begins.

What Customers Say

Four of five positive reviews cite specific technicians who delivered solutions beyond the repair itself, while negative reviews focus almost entirely on unclear pricing structures. Positive feedback emphasizes diagnostic skill and fast completion, whereas dissatisfaction centers on added fees not discussed upfront.

Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

Refrigeration Repair & Installation

Service and install commercial refrigeration including walk-in coolers, undercounter units, and ice machines.

HVAC Heating & Cooling

Full heating, air conditioning, and ventilation equipment servicing for commercial and residential properties.

24/7 Emergency Service

Around-the-clock availability for refrigeration and climate emergencies with same-day response.

Preventative Maintenance Agreements

Scheduled maintenance contracts customized to customer equipment needs, eliminating reminder burden.

Ice Machine Disposal & Replacement

Removal of old ice machines and installation of new units, with one reviewer reporting faster-than-quoted completion.

Frequently Asked Questions