Ritchie Engineering Company

Manufacturer
3.1(9 reviews)
10950 Hampshire Ave S, Minneapolis, MN 55438
Ritchie Engineering Company

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About Ritchie Engineering Company

Ritchie Engineering Company has operated from Minneapolis for more than five decades, manufacturing the Yellow Jacket brand of HVAC tools and gauges that technicians rely on across the Upper Midwest. The manufacturer holds an A+ rating standing with the Minnesota Department of Employment and Economic Development and appears in local business directories under HVAC equipment suppliers. Nine customer reviews on file yield a 3.1-star aggregate rating, with feedback spanning both strong endorsement and pointed criticism. The company's toll-free line at (952) 943-1300 connects callers to support staff weekdays from 6 AM to 5 PM.

What distinguishes Ritchie Engineering from regional HVAC supply houses is its dual role as both product manufacturer and authorized service center. The Yellow Jacket brand produces refrigerant manifold gauges, low-loss hose fittings, and system analyzers designed for heavy commercial use, and the company honors warranty claims for units serviced in-house. Website materials reference the Yellow Jacket E-Commerce Store for direct purchases, product registration portals, and downloadable technical resources including SDS documents and firmware updates. Technicians have noted the company will accept disassembled equipment for repair, a courtesy that several five-star reviewers specifically highlighted.

What Customers Say

Three of nine reviewers awarded five stars, citing the company's willingness to repair tampered equipment at no charge and praising specific staff members like Nick in warranty service and Yadaliz in customer support. Two one-star reviews accused the manufacturer of changing product quality and denying warranty claims for Amazon-purchased items, creating a stark divide between buyers who purchased directly versus third-party marketplaces.

Working Hours

SundayClosed
Monday6 AM–5 PM
Tuesday6 AM–5 PM
Wednesday6 AM–5 PM
ThursdayToday6 AM–5 PM
Friday6 AM–5 PM
SaturdayClosed

Services

Refrigerant Manifold Gauge Manufacturing

Yellow Jacket Titan and Mini RSA gauges for HVAC professionals, built for commercial-duty charging and leak testing.

Low-Loss Hose Production

Snap-connect refrigerant hoses designed to minimize-emission charging, available in multiple fitting configurations.

Equipment Repair Services

In-house repair center accepts returned tools including disassembled units; warranty and non-warranty work performed.

Technical Support & Troubleshooting

Staff answers refrigerant system analyzer questions, firmware issues, and product application inquiries.

Product Distribution

Wholesale and retail distribution through authorized dealer network; direct purchases via Yellow Jacket E-Commerce Store.

Frequently Asked Questions