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Claim This BusinessAbout Total Care Heating and Air
Total Care Heating and Air serves Minneapolis homeowners with heating and cooling repairs, replacements, and installations. The contractor holds a 4.5-star average rating derived from 30 verified customer reviews, reflecting consistent service quality across the metro area. Technicians respond to emergency calls throughout the Twin Cities region, addressing furnace failures, AC malfunctions, and system diagnostics for residential properties. The company operates without listed standard hours, suggesting they prioritize flexible scheduling to accommodate urgent client needs.
What distinguishes this contractor is their commitment to transparent pricing and durable equipment solutions. Reviewers consistently note the team provided detailed cost breakdowns before commencing work, enabling homeowners to make informed financial decisions. Notably, the company offers a ten-year warranty on new furnace installations, a coverage duration significantly longer than typical manufacturer warranties. This extended warranty reflects confidence in installation quality and provides long-term protection for customers investing in replacement heating systems.
Customer testimonials reveal a pattern of rapid emergency response, with technicians arriving within 30 minutes of after-hours calls. Zach, a technician referenced across multiple reviews, resolved furnace failures during late-night and early-morning hours when homes reached uncomfortable temperatures. Another reviewer described a situation where the heat exchanger cracked during sub-zero weather, requiring immediate replacement. The team maintained communication throughout the process, providing temporary heating solutions while sourcing and installing a new furnace within hours. These accounts demonstrate the contractor's capacity to handle time-sensitive heating emergencies common to Minneapolis winters.
What Customers Say
Thirty reviews yield a 4.5-star average, with all eight visible reviews awarding five stars. Seven reviewers explicitly mention same-day or after-hours emergency service, and four customers reference specific technicians by name, primarily Zach or Zack. Positive feedback centers on response time, pricing transparency, and the ten-year warranty accompanying new furnace installations.
Services
Furnace Repair & Replacement
Diagnosing malfunctioning furnaces, repairing failing components, and installing new heating systems with ten-year warranty coverage.
Air Conditioning Service
Repairing and maintaining cooling systems, addressing AC failures and performance issues for residential properties.
Emergency Heating & Cooling Repairs
Responding to after-hours and same-day emergency calls, with multiple reviewers noting sub-30-minute response times.
Thermostat Diagnostics & Repair
Identifying thermostat issues and reconfiguring systems to restore proper heating and cooling operation.
Vent Installation & Modification
Adding or adjusting vents to improve airflow and address cold spots throughout residential homes.