Purcell Plumbing & Heating, Inc

Purcell Plumbing & Heating, Inc anchors its reputation on 55 client reviews that collectively award the Monticello contractor a 4.8-star average rating. Operating primarily from the Monticello area, the company handles both residential plumbing requests and light commercial projects. Several reviewers note the team responds quickly to service calls, with at least two customers highlighting same-day arrival during urgent situations. The business operates Monday through Friday, 8 AM to 4 PM, which aligns with standard trade hours in the region. Customers describe working with multiple technicians over the years, suggesting a team larger than a solo proprietor.

What distinguishes this contractor from other area plumbers stems from the specific problems reviewers bring to them. One commercial client needed emergency pipe routing through an older office building structure, and the team found a solution that other contractors had marked as impractical. Another residential customer faced a uniquely demanding hot water scenario with two large soaking tubs, requiring the technician to evaluate in-floor heating and domestic hot water systems holistically before recommending a direction forward. The company handles full plumbing system installs and repairs rather than focusing on narrow subspecialties.

Reviewer accounts name specific technicians and the scenarios they managed. When Doug Dehmer lost both furnace and AC right before closing on a new home, Aaron returned the same day during a peak workload period and secured a replacement furnace on an extremely short deadline. For a different customer with a bursting office pipe, a team arrived promptly and navigated the challenges of rerouting pipes in an aging commercial shell. Marsha P describes calling with an issue, receiving rapid arrival, diagnosis, and explanation of what happened versus what was needed to restore the system.