Rapid Response Plumbing, Heating & Air

HVAC contractor
4.2(18 reviews)
19751 State Hwy 9, New London, MN 56273
Rapid Response Plumbing, Heating & Air

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About Rapid Response Plumbing, Heating & Air

Rapid Response Plumbing, Heating & Air maintains a 4.2-star rating drawn from 18 client reviews, delivering plumbing, heating, and cooling solutions to residents across Glenwood, New London, and the surrounding communities in western Minnesota. The company operates from a New London base and extends service into Dickey County, North Dakota, providing both residential and light commercial project capabilities. Their service portfolio encompasses drain cleaning, septic tank service, trenchless sewer line replacement, water heater systems, and comprehensive HVAC coverage including furnace and air conditioning installation. Emergency response philosophy shapes their operational model, built around the premise that mechanical failures rarely observe standard business hours.

Website resources outline financing pathways and a Service Partner Plan designed for ongoing maintenance agreements, though no specific rebate programs or manufacturer certifications surface in available content. Service categories group logically across plumbing, heating, and air conditioning trades with sub-specialties including video sewer and drain inspections. The company handles water treatment systems including softeners and conducts whole-home assessments. While absence of explicit brand dealer affiliations prevents specific equipment guarantees, the breadth of offered services suggests capability across multiple equipment tiers.

Client experiences documented through verified reviews reveal differentiated service patterns. A reviewer recounts Mike answering during a holiday period and guiding clients through DIY options before dispatching a technician the following day. Another account describes Kelly returning a call within thirty minutes and resolving a furnace issue through remote diagnostic suggestions. Reviewers noting same-day arrivals during extreme cold events and sewage backup emergencies demonstrate rapid response capacity aligning with the company's name positioning.

What Customers Say

Eight of eighteen reviewers award five stars, highlighting same-day emergency response, helpful diagnostic guidance, and willingness to revisit for unrelated issues at no charge. Negative feedback centers on communication breakdowns and estimate-related concerns, while positive accounts specifically name Mike, Kelly, Andrew, and Mason as representatives delivering resolving outcomes.

Working Hours

SundayClosed
Monday8 AM–4:30 PM
TuesdayToday8 AM–4:30 PM
Wednesday8 AM–4:30 PM
Thursday8 AM–4:30 PM
Friday8 AM–4:30 PM
SaturdayClosed

Services

Furnace Repair, Tune-Ups, and Installation

Complete heating system services including diagnostic repair, seasonal maintenance tune-ups, and new equipment sales with professional installation.

Air Conditioning Installation, Repair, and Maintenance

AC services covering cooling system repair, preventive maintenance, and new air conditioner installation for residential applications.

Plumbing Repairs and Drain Cleaning

General plumbing repair, drain clearing, video sewer inspections, and specialized services including thawing frozen pipes.

Water Heater and Water Treatment Systems

Traditional and tankless water heater options, water softeners, and whole-home water treatment system installation.

Septic and Sewer Services

Septic tank service, trenchless sewer line replacement, and bio-clean treatment solutions for challenging drainage situations.

Emergency Response Services

Same-day and after-hours response for urgent heating, cooling, and plumbing emergencies requiring immediate attention.

Frequently Asked Questions