Home Services at The Home Depot

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About Home Services at The Home Depot
Home Services at The Home Depot operates as a general contractor in Plymouth, Minnesota, maintaining a 3.7-star rating across 6 customer reviews. The location serves the Plymouth community and surrounding Hennepin County areas, offering project services and supply sales for residential improvement needs. Business hours extend from early morning through evening most days, with Saturday service running 6 AM to 10 PM and Sunday availability from 8 AM to 8 PM. This Home Depot location provides both flooring materials and installation services, with inventory including hardwood and Pergo flooring options for homeowners undertaking renovation projects.
The contractor location functions within the Home Depot retail framework, connecting customers with specialized department associates for various project needs. Available services include flooring consultation, product selection assistance, and installation coordination. The store maintains extended evening hours accommodating working homeowners who can only visit after standard business hours. A reviewer noted finding specific cleaning products with directional assistance from store team members.
Customer experiences at this Plymouth location reveal mixed service quality. One reviewer described an interaction with a team member named Steve in the flooring department who allegedly made an offensive remark about the reviewer's house and failed to provide adequate assistance during a substantial purchase inquiry involving approximately $12,000 in flooring materials. Conversely, another customer reported receiving prompt, helpful directions from a bearded team member at the entrance, completing their shopping and checkout within five minutes. A third reviewer simply noted successfully finding their desired product. These accounts suggest inconsistent customer service experiences depending on the associate and timing of visits.
What Customers Say
Two of three detailed reviews award 5 stars for helpful product assistance and efficient checkout experiences. The single 1-star review describes a significant service failure involving a flooring associate who allegedly made dismissive remarks during a high-value purchase inquiry. Mixed reviews indicate customer experience varies considerably based on which team member assists.
Working Hours
| SundayToday | 8 AM–8 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Flooring Sales
Hardwood and Pergo flooring products available for purchase in the flooring department.
Flooring Installation
Installation services coordinated through store associates for qualified flooring purchases.
General Project Consultation
Staff assistance for residential improvement questions across multiple departments.
Cleaning Products
Household cleaning supplies available throughout the store with aisle location assistance.
Checkout Services
Cashier assistance with or without prior product selection, including express lane options.
Pro Desk Services
Dedicated service counter for contractors and professionals undertaking larger projects.