Connexus Energy

Connexus Energy is a member-owned electric utility cooperative serving Ramsey and the surrounding Minnesota communities. With a 4.0-star rating from 631 customer reviews, the co-op provides electricity distribution, outage response, and energy management services to both residential and business members across the region. Operating hours run Monday through Friday from 8:30 AM to 4:00 PM, with the main office located in Ramsey. As a cooperative organization, Connexus Energy operates under a membership model rather than traditional investor-ownership, meaning rate decisions and service priorities are made with member benefit as the primary focus.

The utility distinguishes itself through an extensive portfolio of rebate and savings programs designed to help members reduce energy costs. Available incentives include rebates for electric vehicles, solar installations, heat pumps, air conditioning upgrades, and electric lawn equipment. The co-op also offers innovative programs like Budget Billing to smooth monthly payment variability, Choose Your Own Due Date for payment flexibility, and Peak-Time Rebate rewards for shifting electricity usage away from high-demand periods. Additional services include outdoor light repair, meter installation, and new construction account setup.

Customer reviews highlight specific positive experiences with Connexus Energy staff. One reviewer praised a team member who helped set up electric vehicle charger metering, describing the process as fast and stress-free. Another member appreciated efficient service disconnection assistance when relocating out of state. A third review documented a winter storm outage situation where staff members named Sue and Tami provided follow-up communication and issue resolution after initial troubleshooting delays. These experiences reflect the co-op's commitment to member support across various service scenarios.