First Supply

Distribution service
3.8(9 reviews)
3815 US-14, Rochester, MN 55901
First Supply

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About First Supply

First Supply operates as a distribution service in Rochester, Minnesota, serving the broader Olmsted County area with HVAC equipment and parts to contractors and homeowners. With a rating of 3.8 stars gathered from nine customer reviews, the company maintains an established presence in the local market. The facility opens at 7 AM Monday through Friday and closes at 5 PM, providing daytime access for pickup needs. Rochester residents looking for air filtration products and related supplies will find a local option, though the mix of customer experiences suggests service quality varies depending on specific needs and timing of visits.

As a distribution-focused operation, First Supply stocks equipment and replacement components for residential and light commercial HVAC systems. The business occupies a larger facility with loading docks along the south side fence, accommodating delivery vehicles and contractor pickups. Parking areas support those delivering the next morning, while the receiving area provides direct dock access. Specific product availability varies, and customers report that certain items like Aprilaire air filters may carry premium pricing compared to retail alternatives. The company maintains standard distribution hours with no weekend coverage, which homeowners planning projects should account for.

Customer experiences at First Supply reveal mixed but informative patterns. Paul Jenkins appreciated fair pricing and quick service, while Jesse Gonzalez noted the facility's logistics work well for contractor deliveries with adequate parking and dock access. Rolando Benitez Ocampo specifically praised staff friendliness and guidance capability. However, Adam Howell reported being charged $110 for a filter retailing at $56, and Jesse Juaire described the location as dirty and poorly managed. These contrasting experiences suggest value depends on specific product needs, pricing expectations, and whether customers prioritize getting a particular item immediately over cost savings.

What Customers Say

Five of nine reviews award 5 stars, praising quick service, fair pricing, and helpful staff guidance. Two 1-star reviews describe the location as overpriced and poorly maintained, with one specific complaint about Aprilaire filter pricing at $110 for an item retailing at $56. The three 5-star ratings balance negative sentiment around cost perception.

Working Hours

SundayClosed
Monday7 AM–5 PM
Tuesday7 AM–5 PM
Wednesday7 AM–5 PM
ThursdayToday7 AM–5 PM
Friday7 AM–5 PM
SaturdayClosed

Services

HVAC Equipment Distribution

Supplying furnaces, air conditioners, heat pumps, and related equipment to contractors and homeowners.

Air Filtration Products

Offering Aprilaire and other media air filters for residential systems, available in various sizes.

Commercial HVAC Parts

Distribution of replacement components for commercial refrigeration and HVAC systems.

Contractor Pickup Service

Will-call pickup for licensed contractors needing parts for same-day installation jobs.

Delivery to Job Sites

Loading dock and receiving area support for contractor delivery requests.

Residential HVAC Supplies

Minor equipment and supplies available for homeowner DIY projects.

Frequently Asked Questions