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Claim Your Free PageGander Plumbing & Heating has served Rochester, Minnesota since establishing a local presence in the area, earning a 4.2-star rating across 10 customer reviews. The company operates as a full-service plumbing contractor handling residential calls throughout the city and surrounding Olmsted County, with standard business hours running from 8 AM to 8 PM seven days a week. Phone contact is available at (507) 282-7540 for scheduling service calls.
The primary distinction between Gander and competing Rochester plumbers emerges in customer feedback: multiple reviewers emphasize the company shows up quickly without the extended wait times common among larger advertised services, and pricing stays reasonable compared to competitors. Several customers specifically contrast their experience with national chains like Mr Rooter, noting Gander offered faster response and more honest billing. Without a website to confirm brand partnerships, the company's differentiating value proposition rests on responsiveness and fair pricing rather than specialized equipment certifications.
Customer stories from reviews reveal specific technicians handling urgent situations. Chad Hawkins' rental property experienced frozen and burst pipes during an extreme cold spell when all Rochester plumbers were overloaded; Gander placed him on standby and dispatched a crew the very next day at reasonable cost. Elizabeth Mikula needed urgent sump pump replacement ahead of forecasted heavy rains and received both estimate within two business days and same-day afternoon installation, with the new pump subsequently handling flash flooding events. Technicians named in reviews include Bob, Corey, and Shad.
Six of eight reviewers award 5-star ratings, with multiple customers specifically praising the company's speed of response and fair pricing compared to national competitors. Both negative reviews address non-service issues: one concerns a recurring drain problem and wait time for follow-up, while the other criticizes driving behavior unrelated to plumbing quality. Positive reviews name technicians Bob, Corey, and Shad and describe handling frozen pipes, sump pump replacements, and same-day emergency arrivals.
| Sunday | 8 AM–8 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| ThursdayToday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
Burst pipe and frozen pipe emergencies handled with priority scheduling, including extreme cold scenarios affecting rental properties.
Drain clearing services for backed-up sinks, washing machine drains, and sewer lines, though one reviewer noted recurrence issues.
Same-day sump pump replacement available for flood-prone basements, with new units tested against actual flash flooding.
Toilet repair services handled within days of initial pipe emergency call, addressing multiple bathroom issues.
Routine plumbing diagnostics and repairs for residential properties, including estimates and fair pricing discussions.