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Claim This BusinessHawk's Services operates as a fully licensed HVAC and plumbing contractor serving Rochester and the surrounding Olmsted County region, including Byron, Kasson, Pine Island, Stewartville, and Zumbrota. Founded and locally owned, the company maintains round-the-clock availability across all seven days, a practical advantage for a climate where winter temperatures regularly plunge below zero and summer humidity drives heavy air conditioning demand. With 429 verified customer reviews averaging a 4.8-star rating, this contractor has accumulated one of the strongest reputations in the mid-Minnesota market, reflecting consistent performance across both scheduled maintenance calls and emergency situations.
What distinguishes Hawk's Services from neighboring competitors is their breadth of in-house capabilities across three distinct trades. The company handles every major HVAC equipment category, central air conditioning, furnaces, boilers, and heat pump systems, with factory-certified technicians capable of both diagnostic repair and full equipment installation. Their plumbing division covers the full residential spectrum, from water heater replacement and tankless unit installation to water filtration systems and drain cleaning. A current promotional offer ($89 water softener tune-up and water heater flush, valid through April 2025) provides an entry point for homeowners wanting to prevent scale buildup before it causes system failures.
Customer stories from verified reviewers illustrate why this contractor earns such high marks. One reviewer describes how their furnace failed on the coldest day of winter with windchill reaching negative 40 degrees, their team dispatched a technician the same afternoon, disassembled the furnace to inspect internal components, and walked the homeowner through repair versus replacement options with transparent pricing. Another customer praised technician Brandon S. for arriving with the necessary part already on his truck, allowing him to repair an aging boiler system on the first visit rather than scheduling a follow-up. A third reviewer mentioned technician Brylee by name for taking extra time to answer questions about indoor air quality options. These specific scenarios, same-day winter emergencies, parts availability for older systems, and unhurried explanations, appear repeatedly across their review profile.
Positive reviews emphasize same-day emergency response during extreme weather and technicians who arrive prepared with parts. Named technicians Brandon, Justin, and Brylee account for multiple five-star mentions. One negative review cites refusal of mobile home plumbing work, while positive reviews focus on communication clarity and diagnostic thoroughness rather than pricing.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete furnace replacement, new installation, diagnostic repair, and seasonal tune-up services.
Central AC installation, replacement, repair, and maintenance including ductless mini-split systems.
Boiler repair, installation, replacement, and maintenance for residential heating systems.
Heat pump system installation and repair for both heating and cooling applications.
Emergency plumbing, water heater installation, tankless units, toilet installation, and garbage disposal service.
Whole-home water filtration systems, water softeners, and tune-up maintenance.
Duct cleaning services and Germacidal UV lamp installation for improved air filtration.