Sears Appliance Repair

Sears Appliance Repair operates as a branded service location within the Sears Home Services network, serving Rochester and the surrounding Olmsted County area from a storefront at 201 Ninth Street SE. With 105 customer reviews contributing to a 4.4-star average rating, the company maintains one of the broader verification footprints in the local appliance repair sector. Their daily operation runs from 6 AM to 10 PM, covering all seven days a week, a schedule that accommodates working households who need evening and weekend appointment windows. The Rochester location functions as a franchised outlet under the national Sears banner, which provides booking infrastructure and warranty-claim processing for major appliance brands.

The Sears brand association brings several practical advantages for Rochester homeowners. The company processes warranty claims directly, meaning eligible repairs on Kenmore, LG, Whirlpool, and other major manufacturers may be covered under the original purchase agreement without out-of-pocket costs. Their extended evening and weekend hours differentiate them from many independent appliance repair shops that close by early evening. The 6 AM to 10 PM window is notably longer than most HVAC or plumbing competitors in the area, giving homeowners flexibility for after-work scheduling.

Customer experiences named specific technicians in their reviews. James Duff praised Scott for a very professional oven repair, noting he was careful with protective mat placement and explained the burned-out component. The Heepke family working with Ricky and a partner had their dryer operational within a timely window, though they noted post-repair noise levels increased after parts were replaced. Both positive reviewers highlighted specific technicians by name, suggesting consistency in service delivery for those crew members.