United Rentals

United Rentals in Rochester handles equipment rentals for contractors and homeowners undertaking construction, renovation, and maintenance projects across Olmsted County and the broader Minnesota River Valley. Established as a national equipment rental network, this location has accumulated 22 customer reviews generating a 4.7-star average rating. The Rochester branch operates Monday through Friday from 7:30 AM to 4:00 PM, serving the cities of Rochester, Byron, and Kasson with aerial lifts, earthmoving equipment, and material-handling machines backed by corporate-level inventory systems.

What separates United Rentals from independent rental houses is its scale and equipment availability. The Rochester location draws from one of North America's largest heavy equipment fleets, stocking popular categories like scissor lifts, boom lifts, telehandlers, mini excavators, and skid steers from major manufacturers. They offer a Rental Protection Plan (RPP) providing coverage for equipment damage, theft, or breakdown during the rental period. For customers uncertain about equipment selection, their team provides guidance on matching machine specifications to project requirements.

Reviewers repeatedly mention technician Scott at this Rochester location for going above and beyond. Aaron Vandenberg described being rushed and finding everything ready upon arrival: Scott had the scissor lift on a forklift waiting, paperwork completed in under five minutes. Shania credited Scot with making a last-minute rental feel effortless. Brad Leonard praised the full rental cycle from sales through pickup, noting the scissor lift perfectly suited his project. Negative feedback from Alex centered on yard staff refusing to assist with loading, a point that contrasts sharply with experiences of customers who received hands-on help.