Warners' Stellian Appliance

Warners' Stellian Appliance has served Rochester and the surrounding Olmsted County communities for decades as an independent appliance retailer offering major brands at competitive prices. Located in Rochester, Minnesota, the store maintains an impressive 4.7-star rating across nearly 950 customer reviews. Their extended weekday hours until 8 PM and weekend availability make them accessible for busy homeowners throughout the region, including neighboring communities like Byron, Stewartville, and Pine Island. As a locally-operated dealer, they provide personalized guidance that differs from the big-box retail experience, with staff focused on matching appliances to specific household needs rather than pushing particular brands or price points.

The business differentiates itself through a consultative sales approach where team members assess each customer's situation before recommending equipment. Reviewers consistently note that staff explained options without pressure, helping families select refrigerators and washers that fit their actual usage patterns. Their delivery and setup services include old appliance removal, with technicians calling ahead and arriving on schedule. The store offers in-home financing options and displays floor models for immediate pickup, with some reviewers receiving installation within two days of purchase.

Customer experiences highlight specific team members who delivered exceptional service. Tina Trihey praised delivery technicians Travis and Ashton for their patience with her pets and precise installation work. Robert Scrimshaw appreciated that sales staff helped him choose a refrigerator based on his family's actual needs rather than pushing higher-priced models. Becky Bruksma received prompt communication from the delivery driver and smooth removal of her old unit. Not all experiences were positive; Spencer Bohr reported significant delays waiting for dishwasher parts and difficulty reaching the claims department, illustrating that service consistency varies.