AC Nelsen RV World - Shakopee

AC Nelsen RV World operates in Shakopee, Minnesota, serving the greater Twin Cities metro area and southern suburban communities. The dealership holds a 3.9-star rating compiled from 252 customer reviews, indicating generally positive experiences among buyers. As an RV dealership, they specialize in new and pre-owned recreational vehicles, including fifth wheels, travel trailers, and motorhomes. Their Shakopee location provides in-person shopping, while their sister store in Omaha extends their regional footprint.

The dealership distinguishes itself through responsive service after the sale. Multiple reviewers note that when initial parts arrived incorrect, the team expedited replacement components at no additional cost. Their service department handles post-purchase modifications including hitches, washer-dryer installations, and warranty repairs. Staff members work directly with customers to locate specific models not currently in stock, facilitating special orders through their distribution network.

Customer interactions reveal specific team members who manage distinct functions. Jeremy in the service department coordinates repair scheduling and parts logistics, assisting customers when equipment issues arise. Cody on the sales side guides prospective buyers through inventory options and special order processes. Reviewers describe these team members as patient and non-pressured, with one customer noting they received a full deposit refund within one business day after circumstances prevented completing their purchase.